Weave

Backend Engineer

• Design, build, and maintain scalable backend services and APIs using Golang microservices
• Drive technical architecture and anticipate scaling and maintenance needs
• Collaborate with product, design, and frontend teams to deliver high-impact features
• Participate in system design reviews and contribute to engineering strategy
• Own code quality, reliability, and observability from development through production
• Plan and execute projects from inception to delivery
• Mentor peers and junior engineers
• Participate in on-call rotation and escalation, supporting critical incidents
• Establish operational excellence standards, including SLAs/SLOs, monitoring, alerting, and incident response processes
• Work on Weave’s payments platform, which supports healthcare practices with scheduling, payments, communication, and reviews

Senior Backend Engineer, Payments

General

• Manage a small, guided caseload of customer disputes
• Provide timely updates and clear communication to merchants for assigned cases
• Gather evidence and submit responses using established checklists and workflows
• Adhere to payment network regulations
• Submit dispute responses on time to maximize assigned-dispute success rates
• Communicate positive and negative dispute outcomes to merchants
• Oversee collection and return of disputed funds
• Maintain accurate financial records
• Assist with proactive monitoring of chargeback volumes
• Learn to identify potential fraud trends under senior guidance
• Report to the Payments Risk Manager

Chargeback Specialist

Strategist

• Support Weave’s executive leadership and C-Team in crafting and executing corporate strategy
• Run BizOps and internal consulting projects, primarily supporting the Payments and RCM business unit
• Lead strategy and execution projects for the Head of Product, GM of Payments, VP of Partnerships, CRO, and other departments
• Develop revenue growth strategies for payments, pricing models, and partnerships
• Analyze internal business practices, identify operational bottlenecks, and provide executive-level optimization recommendations
• Develop Weave’s three-year Strategy Model covering vision, values, focus areas, objectives, KPIs, and major initiatives
• Build response plans for competitors and market trends
• Analyze Weave’s strategic position using SWOT and other strategy frameworks
• Assist the CEO and C-Team with leadership meetings, workshops, offsites, and Board meetings
• Identify new markets, conduct initial research, and help align resources for new industries and international expansions
• Identify strategic partnerships for Weave’s payments and RCM product lines
• Identify acquisition targets and perform M&A due diligence
• Help lead post-merger integration efforts
• Produce competitive intelligence and analysis focused on payments and RCM competitors, industry leaders, and startups
• Report to the Sr. Director of Strategy

Corporate Strategist

Operations

• Own all aspects of the interview scheduling process
• Create a seamless scheduling experience for candidates, hiring managers and recruiters
• Manage an effective scheduling process for candidates, recruiters and hiring managers
• Schedule interviews through Ashby
• Assist Recruiters with application tracking system accuracy, candidate pipeline movement, interview feedback tracking and sensitive information
• Provide a positive end-to-end candidate experience from initial contact through final stages
• Support Recruiters with top-of-funnel sourcing and candidate outreach
• Collaborate with Recruiters, Hiring Managers and other key stakeholders
• Report to the Director of Talent Acquisition

Senior Backend Engineer, Payments

Chargeback Specialist

Corporate Strategist

Talent Operations Coordinator