WeBuyVintage

Content Creator

• Spend time across roadshows and operational locations to identify training needs
• Create company-wide training strategy, including documentation, training materials and adoption processes
• Observe day-to-day operations to understand colleagues and how they learn
• Capture video, photography and interviews to transform complex processes into clear learning resources
• Build relationships with managers and colleagues to capture subject matter expertise
• Produce video tutorials, process walkthroughs, quick reference guides, digital learning modules, SOP documentation and interactive learning resources
• Film, photograph and edit content using professional production techniques
• Write clear, concise and engaging instructional copy
• Ensure content reflects current business processes and brand standards
• Build, maintain and organise the company learning management system
• Review and update training materials as processes evolve
• Support new initiatives and operational changes with timely learning content
• Design course content and consumption frameworks for the next-generation talent pipeline
• Track learner engagement and completion data, producing reports and insights for continuous improvement

Training Content Producer

Buyer

• Attend multiple home visit appointments per day across 3 or 4 days per week as an expert and buyer
• Travel to customers’ homes across the South East, with drive times generally targeted within 2 hours
• Provide valuations and offers for customers’ jewellery, antiques, collectibles and other items
• Assess items quickly for potential purchase
• Present a professional, informative and respectful demeanour with customers
• Make purchase offers and negotiate confidently when required
• Explain why items may not be suitable for purchase
• Attend regular buying roadshow events as an expert and buyer from time to time

Home Visits Buyer – Jewellery & Antiques

• Attend multiple home-visit appointments per day across 3 or 4 days per week
• Provide expert valuations and purchase offers for customers’ antiques, jewellery and collectibles
• Quickly assess items presented for purchase
• Present a professional, informative and respectful demeanour with customers
• Negotiate purchase offers when required
• Explain why items may not be suitable for purchase
• Attend regular buying roadshow events as an expert and buyer from time to time
• Travel daily to customers’ homes across Wales

• Attend multiple home visit appointments per day across 3 or 4 days per week as an expert and buyer
• Travel to customers’ homes, with drive times generally targeted within 2 hours
• Provide valuations and offers for customers’ items
• Present a professional, informative and respectful demeanour with all customers
• Make offers to buy customers’ items
• Negotiate offers when required
• Explain why items may not be suitable for purchase
• Attend regular buying roadshow events as an expert and buyer from time to time