Shift Supervisor – Residential Behavioral Health

Wedgwood Christian Services

. Provide direction to direct care staff during assigned shifts .

Posted 9/21/2026full-timeGrand Rapids • Michigan • United StatesSeniorLead💰 $21 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing direction and support to direct care staff, ensuring effective treatment and adherence to behavioral health standards. Proficient in crisis intervention, trauma-informed care, and fostering positive relationships with youth.

Highest-signal resume keywords

Crisis Intervention TechniquesTrauma-Informed CareBehavioral Health StandardsStaff Development and MentorshipIndividualized Treatment Plans

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication AdministrationDocumentationPhysical Wellness SupportBehavioral RegulationLife Skills Development

Soft Skills

CoachingCommunicationProblem-SolvingTeam CohesionMentoring

Industry Keywords

Residential TreatmentYouth-Serving ProgramsCrisis InterventionBehavioral HealthSanctuary Model

About the role

Key responsibilities & impact

Provide direction to direct care staff during assigned shifts
Coordinate staff assignments to ensure appropriate coverage and effective treatment support
Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
Support and guide staff in implementing individualized treatment plans
Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
Assist with onboarding and training of new staff as assigned
Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches
Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
Model and teach healthy communication, problem-solving, and daily living skills
Support youth in developing life skills, self-worth, and positive identity formation
Engage in structured recreational and skill-building activities
Administer medications as assigned and support physical wellness routines
Support residents’ health needs, including first aid response and coordination of medical care
Transport residents to appointments, school, work, or community activities as needed
Document and maintain accurate records in alignment with behavioral health standards
Ensure adherence to all agency policies, procedures, and licensing requirements

Requirements

What you’ll need

At least 20 years of age
High school diploma or GED
Valid driver’s license
Ability to lift 50 lbs. and safely perform physical interventions when necessary
Ability to bend, twist, and support movement in a residential setting
Alignment with Wedgwood’s Statement of Faith, vision, and values
Preferred education in Social Work, Psychology, Counseling, Human Services, Criminal Justice (youth focus), Behavioral Health, or a related field
Preferred experience in residential treatment, behavioral health or mental health settings, juvenile justice or youth-serving programs, crisis intervention or trauma-informed environments, women’s rehabilitation or recovery centers/shelters, and group homes, inpatient, or community mental health

Benefits

Comp & perks

Comprehensive benefits package
Generous PTO package
Time-and-a-half pay for hours worked on holidays
Employer-paid training and re-certification
403(b) with employer match
Medical, dental, and vision coverage
Free supplemental virtual PCP care with medical plan
Health Savings & Flexible Spending Accounts
Employer-paid short- and long-term disability
Life insurance (up to 2x salary)
Public Student Loan Forgiveness (PSLF) eligible employer
Pet Insurance
Legal Insurance
Employee Assistance Program
On-site gymnasium & 24-hour wellness center
Beautiful on-campus walking trail
Tuition discounts through community partnerships