Wedgwood Christian Services

Behavior Technician

• Provide daily care, supervision, behavioral support, and skills-based intervention to adolescents in a residential treatment program
• Implement behavior support and skill acquisition protocols under the supervising BCBA
• Conduct tolerance training, functional communication training, and skill-based treatment interventions
• Implement natural environmental teaching during daily routines, hygiene, recreation, and community integration
• Collect, record, and maintain accurate behavioral and treatment data
• Utilize reinforcement strategies and manage motivating operations to support treatment engagement and skill development
• Maintain familiarity with treatment plans, behavioral protocols, safety plans, and therapeutic goals
• Interface regularly with the program therapist and home supervisor
• Support generalization of learned skills across settings, staff interactions, and daily activities
• Provide ethical, evidence-based, trauma-informed behavioral services
• Participate in professional development covering ABA, trauma-informed care, crisis intervention, and program-specific training
• Assist in training and supporting new staff in behavioral programming, treatment expectations, and milieu consistency

Registered Behavior Technician, Residential Setting

Administrative Assistant

• Greet clients and visitors checking in at the front desk at the Bouma Counseling Center
• Support client check-in for counseling and psychiatry appointments
• Update client demographic information, collect payments, obtain signatures, and process intake documents
• Maintain a professional, clean, and organized office environment
• Schedule initial and follow-up counseling appointments and reschedule appointments
• Respond to referrals and service requests and monitor the intake follow-up queue
• Review and confirm insurance eligibility, benefits, copays, deductibles, and out-of-pocket responsibilities
• Answer, forward, and document telephone calls and retrieve and respond to voicemail
• Respond to internal and external communications and provide information about programs and services
• Provide customer service, address inquiries, schedule appointments, process records requests, and resolve issues while maintaining confidentiality and HIPAA compliance
• Send routine and customized letters to clients
• Process and route incoming and outgoing department faxes
• Complete administrative duties including data entry, phone calls, and preparation of treatment and marketing materials
• Maintain counseling records in the EMR and record external records promptly
• Maintain accurate clinician caseloads, updating intakes, discharges, and service utilization changes
• Complete daily department mail runs
• Participate regularly in supervision and team meetings
• Set up interpreter services for families as needed
• Perform other duties as assigned

Administrative Coordinator

Program Manager

• Oversee all programs under the Assistant Program Director’s direction
• Collaborate with the Program Director and Home Supervisors on program development
• Participate at the administrative level in agency policy-making, planning, and decision-making
• Provide administrative oversight of Home Supervisors and direct care staff
• Oversee treatment programs, advocacy, family treatment support, client rights, support services, milieu support, and compliance with treatment and contract requirements
• Provide leadership at team meetings and oversee daily routines, program implementation, and therapeutic milieu
• Communicate agency planning, policies, and procedures between administration and program staff
• Monitor hour banks, budget planning, supervisor expense line items, and other program expenses
• Complete staff evaluations and use staff discipline procedures as necessary
• Support staff in carrying out their roles and responsibilities
• Coordinate with Associate Directors and administrative personnel
• Participate in agency budgeting, planning, and policy development
• Chair Residential Supervisors, Shift Supervisors, and overnight meetings with the partner Program Manager
• Collaborate with Quality Assurance to identify high-risk areas in residential programs
• Consult with Human Resources on hiring, performance, and employee relations matters
• Attend Residential Leaders meetings
• Coach and support professional development for each Home Supervisor
• Participate in supervision meetings for idea sharing, feedback, and department planning
• Work collaboratively with the licensed program Director
• Provide leadership and direction to program management to ensure best practices
• Ensure compliance with agency policies, governmental contracts, state licensing, and Child Protective Services requirements
• Contact appropriate agencies and complete Corrective Action Plans as required
• Track and monitor utilization and outcome data, including quarterly agency report-card reporting
• Ensure timely Quality Assurance compliance related to employee roles and functions
• Provide rotating weekend on-call Administration coverage
• Perform other duties as assigned

Assistant Program Director, Unaccompanied Minors Programs

Supervisor

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent, mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication, problem-solving, and daily living skills
• Support youth in developing life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents’ health needs, including first aid response and coordination of medical care
• Transport residents to appointments, school, work, or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to all agency policies, procedures, and licensing requirements

Shift Supervisor – Residential Behavioral Health

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication, problem-solving, and daily living skills
• Support youth in developing life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents’ health needs, including first aid response and coordination of medical care
• Transport residents to appointments, school, work, or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to agency policies, procedures, and licensing requirements

Manager

• Aid in delivering case management and clinical treatment services
• Assist in coordinating program operations
• Ensure youth receive mental health, medical, recreation, education, and other support services
• Maintain accurate and current foster-child information and meet ORR reporting requirements
• Coordinate searches and connections with family or significant adult sponsors
• Assist the Clinician/Consultant with case management services, scheduling, contacts, case reviews, case-related information, service plans, follow-up calls, and client files
• Link clients with Goal Workers and other program staff, including Nurses, Wellness Specialists, and the School Coordinator
• Lead or co-lead milieu groups as requested
• Monitor assigned clients’ progress, including community living skills
• Participate in supervision and team meetings
• Ensure quality assurance compliance, peer supervision, utilization reviews, service-delivery criteria, and reporting requirements
• Perform other duties as assigned

Case Manager, Unaccompanied Minors

• Organize, direct, and supervise Youth Treatment Specialists on each shift
• Support the Home Supervisor and Assistant Supervisor in managing the residential program
• Maintain Youth Treatment Specialist and Goal Worker duties
• Deploy staff to maximize treatment and resident coverage
• Ensure shift tasks are completed, including medication administration, observation notes, point sheets, and scheduled activities
• Provide treatment and programming direction and decision-making leadership
• Act as spokesperson for the shift with agency personnel and the public
• Initiate problem-solving and dispute resolution during the shift; report staff discipline needs
• Support and assist with staff training
• Provide and solicit feedback to promote training, growth, and teamwork
• Oversee clients' health and wellness, meals, physical activities, personal supplies, medical, dental, vision, hygiene care, first aid, CPR, and appointments
• Dispense medications at prescribed intervals
• Handle sick/absentee calls and fill open positions when required
• Meet with the home supervisor and other shift supervisors
• Maintain timely Quality Assurance compliance
• Provide daily care, counsel, supervision, and a therapeutic milieu for adolescents in residential treatment
• Assist with treatment programs and facilitate therapy, employment training, activities, school, transportation, and related programming
• Observe and monitor client behaviors and apply agency interventions
• Use non-violent physical crisis intervention techniques (Aegis) and complete required reports
• Transport residents to appointments, activities, work, and meetings
• Maintain accurate records and reports
• Maintain a clean, orderly home and supervise resident housekeeping duties
• Report property damage
• Participate in supervision and team meetings
• Provide feedback for staff evaluations
• Maintain professional confidentiality and protect resident and family rights

Shift Supervisor, UC Program

Program Specialist

• Provide daily care, counsel, and supervision to adolescents in a residential treatment program
• Perform bed checks at least every 15 minutes
• Document accurate bed-check records, reports, and client behaviors
• Create a therapeutic milieu characterized by warmth, empathy, and respect
• Assist with developing, implementing, and evaluating client treatment programs
• Facilitate and support therapy, employment training, activities, school, transportation, and other programs
• Observe and monitor client behaviors and apply established agency interventions
• Use non-violent physical crisis intervention techniques (Aegis) when residents may harm themselves or others, including completing required reports
• Serve as a stable, positive role model and maintain helping relationships with residents
• Oversee clients' health and wellness, including meals, physical activities, clothing, hygiene supplies, medical, dental, and vision care
• Provide first aid or CPR if required and schedule appointments as assigned
• Dispense medications at prescribed intervals as assigned
• Assist other programs during crises or staff shortages
• Transport residents as needed
• Maintain a clean, orderly home and supervise residents completing housekeeping duties
• Report personal and physical property damage using established procedures
• Participate in supervision and team meetings
• Seek feedback and provide feedback for staff evaluations
• Maintain timely Quality Assurance compliance
• Protect resident and family confidentiality
• Represent the agency professionally on and off the job
• Perform other duties assigned by home, assistant, or shift supervisors

UC Program Overnight Youth Treatment Specialist – Full-Time

General

• Provide transportation to clients for medical appointments, legal appointments, hearings, and other social agencies
• Assist with intake and discharge transportation, including interstate travel for reunification with a sponsor
• Assist the case management team with administrative tasks
• Supervise youth and complete required Youth Treatment Specialist activities
• Establish and maintain professional boundaries
• Maintain knowledge of trauma and attend continuous Sanctuary Model of Care training
• Create a therapeutic milieu marked by warmth, empathy, and respect
• Assist in developing, implementing, and evaluating client treatment programs
• Facilitate and support therapy, employment training, activities, school, transportation, and other programs
• Observe and monitor client behaviors and apply established agency interventions
• Serve as a teacher, supporter, and role model
• Use non-violent physical crisis intervention techniques (Aegis) and complete required reports
• Support clients' health and wellness, meals, physical activities, clothing, hygiene, medical, dental, and vision care
• Provide first aid or CPR if required and schedule appointments
• Dispense medications at prescribed intervals as assigned
• Transport residents to appointments, activities, work, and meetings
• Maintain accurate records and reports
• Maintain a clean and orderly residential home and supervise housekeeping duties
• Report property damage using established procedures
• Participate in supervision and team meetings
• Solicit and provide feedback, including feedback for staff evaluations
• Maintain Quality Assurance compliance
• Protect resident and family confidentiality
• Perform other duties assigned by home, assistant, or shift supervisors

Youth Treatment Specialist Aide

• Provide daily care, counsel, and supervision to adolescents in a residential treatment program
• Assist with development, implementation, and evaluation of individual client treatment programs
• Facilitate and support therapy, employment training, activities, school, transportation, and other programs
• Observe and monitor client behaviors and apply established agency interventions
• Serve as a teacher, supporter, and role model
• Use non-violent physical crisis intervention techniques (Aegis) when residents may harm themselves or others, including required reports
• Oversee residents' health and wellness, including meals, physical activities, clothing, hygiene supplies, medical, dental, vision, and hygiene care
• Provide first aid or CPR if required and schedule appointments as assigned
• Dispense medications at prescribed intervals as assigned
• Transport residents to appointments, activities, work, and meetings
• Maintain accurate records and reports
• Support and participate in housekeeping and maintaining an orderly home
• Report personal and property damage using established procedures
• Participate in supervision and team meetings
• Seek and solicit feedback and provide feedback for staff evaluations
• Maintain Quality Assurance compliance
• Protect resident and family confidentiality
• Perform other duties as assigned by home, assistant, or shift supervisors

Youth Treatment Specialist

• Provide direction to direct care staff during assigned shifts
• Coordinate staff assignments to ensure appropriate coverage and effective treatment support
• Ensure completion of shift responsibilities, including documentation, medication administration, and scheduled programming
• Support and guide staff in implementing individualized treatment plans
• Provide real-time coaching, feedback, and mentorship to promote staff development and team cohesion
• Assist with onboarding and training of new staff as assigned
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent mentoring relationships with youth using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques to support behavioral regulation
• Model and teach healthy communication, problem-solving, and daily living skills
• Support youth in developing life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Support residents’ health needs, including first aid response and coordination of medical care
• Transport residents to appointments, school, work, or community activities as needed
• Document and maintain accurate records in alignment with behavioral health standards
• Ensure adherence to all agency policies, procedures, and licensing requirements

• Provide direct care within a residential behavioral health program serving adolescent girls ages 12–17 with developmental disabilities
• Show up as a stable, caring adult to help youth build resilience, practice emotional regulation, and envision a future beyond trauma
• Support normal daily operations of the residential unit
• Coordinate with the Program BCBA to implement focused behavioral intervention based on applied behavior analysis principles
• Facilitate social interactions and design and conduct daily small-group activities
• Implement individualized treatment plans with therapists and case managers
• Create and maintain a safe, therapeutic environment grounded in the Sanctuary Model
• Build consistent mentoring relationships using trauma-informed and relationship-based approaches
• Utilize verbal de-escalation and crisis intervention techniques
• Model and teach healthy communication, problem-solving, and daily living skills
• Support life skills, self-worth, and positive identity formation
• Engage in structured recreational and skill-building activities
• Administer medications as assigned and support physical wellness routines
• Document and maintain accurate behavioral health records
• Transport residents to appointments, school, court, or community activities as needed

Registered Behavior Technician, Residential Setting

Administrative Coordinator

Assistant Program Director, Unaccompanied Minors Programs

Shift Supervisor – Residential Behavioral Health

Shift Supervisor – Residential Behavioral Health

Case Manager, Unaccompanied Minors

Shift Supervisor, UC Program

UC Program Overnight Youth Treatment Specialist – Full-Time

Youth Treatment Specialist Aide

Youth Treatment Specialist

Shift Supervisor – Residential Behavioral Health

Interim Developmental Care Specialist – Weekends Only