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About the role
Key responsibilities & impact- Own KYB and KYC processes end to end
- Review new customer profiles, assess risk and run KYB/KYC checks independently
- Apply AML/CTF requirements to customer cases
- Run periodic re-KYB on existing customers, including enhanced due diligence when required
- Guide businesses through verification and follow up on outstanding documents and data requests
- Explain verification requirements clearly to customers
- Work with Sales and Support to transition customers through onboarding
- Manage external providers to resolve cases, chase decisions and maintain verification progress
- Identify friction and inefficiency in KYB processes
- Present evidence-based process improvement ideas to the Product Manager
- Escalate issues with a clear assessment and recommendation
Requirements
What you’ll need- 2–5 years in a compliance, AML/CTF, KYB or KYC role, ideally in fintech, payments or financial services
- Working understanding of Australia's AML/CTF obligations and their application to customer due diligence
- Strong grasp of company structures, including private and public companies, trusts, partnerships, associations and sole traders
- Ability to identify beneficial owners across different company structures
- Experience running verification cases independently, from first review through to decision
- Clear, professional communication and confidence discussing requirements and deadlines with customers
- Organised and dependable
- Comfort with ambiguity and good judgement when cases do not fit neatly into the process
- Experience with BronID or similar verification tools is nice to have
- Experience with a payments partner, sponsor bank or licence holder is nice to have
- Experience running re-KYB or ongoing customer due diligence programs is nice to have
- Experience working alongside Product to improve an onboarding flow is nice to have
Benefits
Comp & perks- Subscriptions to leading agentic coding agents
- Birthday leave and a budget to celebrate you
- Team events and bonding budgets
- Progressive parental leave policy
- Wellness leave
- Study leave
- Professional training budget
- Limitless career-growth opportunities
- Access to the Uprise Employee Assistance Program
- Pet-friendly offices
- Summer Fridays
- Flexible work arrangements supporting work-life balance
- Free coffee
- Regular social and recreational events
