Weel

Compliance

• Own KYB and KYC processes end to end
• Review new customer profiles, assess risk and run KYB/KYC checks independently
• Apply AML/CTF requirements to customer cases
• Run periodic re-KYB on existing customers, including enhanced due diligence when required
• Guide businesses through verification and follow up on outstanding documents and data requests
• Explain verification requirements clearly to customers
• Work with Sales and Support to transition customers through onboarding
• Manage external providers to resolve cases, chase decisions and maintain verification progress
• Identify friction and inefficiency in KYB processes
• Present evidence-based process improvement ideas to the Product Manager
• Escalate issues with a clear assessment and recommendation

Compliance Analyst

Affiliate Manager

• Partner with hiring managers across Engineering, Product, Design, Go-To-Market and other functions
• Understand business problems, shape hiring briefs and define success criteria
• Own the end-to-end recruitment process from intake and sourcing through offer and close
• Develop sourcing strategies to identify and attract exceptional talent
• Use direct outreach, referrals, talent pools, networks and recruitment tools
• Advise hiring managers using market insight, talent data, candidate expectations and hiring trends
• Create a phenomenal candidate experience through prompt, transparent and engaging communication
• Provide constructive and positive candidate feedback by phone
• Promote consistent, inclusive and fair hiring practices
• Maintain and use TeamTailor ATS and accurate recruitment data
• Improve recruitment processes, tools, sourcing strategies and talent pipelines
• Build future talent pipelines and help anticipate capabilities needed by Weel

Talent Partner

Customer Success Manager

• Own a portfolio of mid-market customers
• Partner with Finance and Operations leaders to modernise company spend management
• Guide customers from onboarding through expansion
• Build tailored onboarding plans, train teams, and support successful implementation
• Drive post-implementation adoption and improve customer workflows
• Identify opportunities to automate processes and embed Weel deeper into customer operations
• Run regular business and customer health reviews to measure ROI and shape future goals
• Develop expansion plans by identifying new departments, use cases, and features
• Champion customers internally and turn success stories into testimonials, case studies, and event participation
• Collaborate with Sales, Product, Marketing, and Support
• Share customer feedback and influence roadmap priorities
• Contribute to Customer Success playbooks, processes, and engagement strategies