Manager

Wegmans Food Markets

. Coordinate and troubleshoot daily activities of customer service employees .

Posted 9/22/2026full-timeFairport • New York • United StatesEntry Level💰 $22 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and team development skills while effectively managing store operations and customer service activities. Capable of multitasking in a fast-paced environment and providing training and resources to enhance team performance.

Highest-signal resume keywords

Customer Service ExperienceTeam LeadershipStore Operations ManagementMulti-Tasking AbilityComputer Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Problem SolvingCommunicationAdaptability

Industry Keywords

RetailFood ServiceGroceryCustomer Checkout OperationsOperational Challenges

About the role

Key responsibilities & impact

Coordinate and troubleshoot daily activities of customer service employees
Participate in store management duties and projects
Lead and develop customer service-focused team members
Independently manage store operations between daytime and nighttime hours
Act as a key leader and liaison among teams and departments
Open and/or close the store as part of a varied weekly schedule
Partner with department management to prioritize and delegate tasks
Ensure Front End/customer checkout operations run efficiently
Monitor business and customer traffic and manage open checkout lanes
Run registers when necessary to reduce customer wait times
Provide resources, training, feedback, and development opportunities to Customer Service employees
Provide customer service to customers and employees
Respond to situations and partner with store leadership to solve operational challenges
Participate in or lead special projects and assignments across the store

Requirements

What you’ll need

Must be 18 years or older
Availability for morning, afternoon, and evening shifts, including weekends
Customer service experience, preferably in a food service, grocery, or retail setting
Proven ability to multi-task and handle interruptions in a fast-paced environment
Computer skills
Experience leading a team (preferred)
Ability to quickly learn and adapt to new situations and subject matters (preferred)

Benefits

Comp & perks

Opportunities to grow
Flexible scheduling
Incredible benefits
Experience working for a company with a reputation you can be proud of