Client Executive

Welby Health

. Own the strategic health, growth, and financial performance of a portfolio of Welby Health’s largest and most strategic accounts, with accountability for retention, expansion, and long-term value creation .

Posted 9/24/2026full-timeRemote • California • United StatesSeniorLead💰 $115,000 - $135,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex healthcare accounts, driving strategic growth, and ensuring compliance with financial and operational standards. Proven ability to build relationships with senior stakeholders and translate clinical performance into measurable client value.

Highest-signal resume keywords

Account ManagementHealthcare EconomicsRevenue Cycle ManagementChronic Care ManagementClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Strategic PlanningContract ManagementBilling AccuracyCommercial PerformanceData Analysis

Soft Skills

Executive PresenceInfluencing StakeholdersNavigating Complex ConversationsBuilding Trusted RelationshipsDriving Alignment

Tools & Technologies

HubSpotSlackGoogle Workspace

Industry Keywords

Value-Based CarePopulation HealthRemote Patient MonitoringMedicareMedicaid

About the role

Key responsibilities & impact

Own the strategic health, growth, and financial performance of a portfolio of Welby Health’s largest and most strategic accounts, with accountability for retention, expansion, and long-term value creation
Develop and execute joint strategic roadmaps with client leadership, aligning Welby Health’s clinical, financial, and operational capabilities to enterprise priorities and measurable outcomes
Translate account performance data into actionable insights, identifying enrollment, provider adoption, operational, billing, and data integrity gaps and driving corrective action
Develop quantified growth strategies across accounts, identifying opportunities to expand across provider groups, sites of care, patient populations, and service lines
Own account economics, revenue performance, and margin visibility
Build trusted relationships with executive leadership and physician enterprise leaders as a strategic advisor
Lead executive business reviews and strategic planning conversations
Navigate complex health system structures and stakeholder dynamics to build alignment, accelerate adoption, and sustain program performance
Orchestrate cross-functional execution across multiple departments to deliver a coordinated client experience and resolve issues before escalation
Ensure account execution remains aligned with contractual, clinical, financial, quality, and compliance requirements
Translate clinical performance into measurable client value, including improved quality outcomes, reimbursement, cost management, and total cost of care
Convert high-performing accounts into strategic proof points, case studies, and referenceable partnerships supporting broader growth and expansion

Requirements

What you’ll need

Minimum of seven (7) years experience in account management, client success, commercial leadership, or a related discipline, with demonstrated ownership of complex, strategic accounts
Experience managing senior relationships across health systems, large medical groups, Federally Qualified Health Centers, or comparable provider organizations
Strong understanding of healthcare economics, reimbursement, revenue cycle, and the financial drivers that influence provider organizations
Demonstrated experience managing contracts, commercial performance, billing accuracy, and compliance within client relationships
Executive presence with the ability to influence senior stakeholders, navigate complex conversations, and drive alignment across competing priorities
Proven ability to operate across strategic and operational levels, translating enterprise priorities into disciplined execution
Demonstrated ability to build structure and drive results in fast-moving, ambiguous environments with limited established playbooks
Track record of owning measurable commercial outcomes, including account expansion, upsell, revenue growth, or net revenue retention, within healthcare or a healthcare-adjacent environment
Direct experience in chronic care management, remote patient monitoring, value-based care, population health, or related healthcare models
Working knowledge of Medicare, Medicaid, and commercial reimbursement, including chronic care management, advanced primary care management, remote patient monitoring, and annual wellness visit programs
Experience owning expansion targets or commercial growth within strategic or enterprise healthcare accounts, with a demonstrated track record of land-and-expand growth
Approximately two (2) or more years of experience managing teams or leading cross-functional initiatives
Proficiency with HubSpot, Slack, Google Workspace, and other modern tools supporting client management and cross-functional execution