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Veterinary Assistant
WellHaven Pet Health. Support veterinarians and veterinary technicians in ensuring pet well-being .
About the role
Key responsibilities & impact- Support veterinarians and veterinary technicians in ensuring pet well-being
- Educate clients about Wellness Plans, pet care, and overall health
- Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, restraint, anesthesia, and surgical assistance
- Contribute to efficient day-to-day hospital operations
- Communicate effectively with veterinary team members and clients
- Maintain accurate medical charts and meet hospital quality control standards
- Perform reception duties, including answering calls, scheduling appointments, and facilitating patient intake and discharge
- Obtain medical histories and patient information
- Manage hospital supplies, inventory tracking, and restocking
- Complete assigned hospital duties before the end of each shift
- Provide professional, efficient, and exceptional customer service
- Adapt service to individual clients and resolve complaints as appropriate
- Adhere to OSHA standards and perform other assigned duties
Requirements
What you’ll need- High School Diploma or equivalent
- 6+ months of experience in the veterinary industry
- Completion of an NAVTA-approved veterinary assistant program or equivalent combination of education, training, and experience (preferred)
- Technical skills in surgery, dentistry, laboratory procedures, venipuncture, restraint techniques, anesthesia, and surgical assistance
- Ability to handle dogs, cats, and exotic animals
- Experience providing basic animal care, including feeding, bathing, grooming, and monitoring for distress or illness
- Knowledge of common medical procedures, including administering medications, wound care, and assisting with diagnostic tests
- Ability to work independently, exercise good judgment, multitask, set priorities, and work in a fast-paced environment
- Ability to learn computer software systems such as EMR and scheduling systems
- Strong customer service, communication, organizational, empathy, compassion, and adaptability skills
- Ability to maintain accuracy while managing interruptions
- Adherence to OSHA standards and company policies
- Ability to lift 50+ pounds and perform standing, walking, stooping, kneeling, crouching, and climbing
- Good hand-eye coordination, arm-hand-finger dexterity, reach and grasp ability, and visual acuity
- Availability for 10+ hour shifts, Saturdays, evenings, and holidays
- Ability to work onsite; remote work is not available
Benefits
Comp & perks- Positive culture and strong mentorship
- Opportunities for growth and personal and professional development
- Competitive pay
- Benefits package (details provided at https://wellhaven.com/wellhaven-employment-benefits/)
- Practice support and life balance
- Reasonable accommodation during the hiring process, where applicable