WellHaven Pet Health

Veterinarian

• Greet clients and patients positively and provide a welcoming first point of contact
• Manage incoming phone calls and schedule veterinary appointments
• Convert more than 20% of new-client incoming calls into scheduled appointments
• Promote Care Companion Plans and other preventive care services
• Make weekly proactive reminder calls to clients who are due or overdue for services
• Perform patient intake and discharge
• Facilitate client education and use of the client-facing online pharmacy
• Handle cashier duties, reconcile the cash drawer daily, and complete opening and closing processes
• Maintain accurate patient medical charts and documentation
• Collaborate with the veterinary team to streamline patient flow and improve client experience
• Keep the reception area clean and inviting
• Resolve customer complaints proactively
• Adhere to OSHA standards and company safety policies
• Learn basic veterinary technical skills, including animal restraint and laboratory duties
• Perform other assigned responsibilities supporting team success and call-to-conversion efficiency

Veterinary Receptionist

• Ensure consistent, high-quality veterinary care, safe and exceptional service, and a positive hospital environment
• Adhere to WellHaven protocols and practices and oversee employees to prioritize practice goals
• Collaborate with the Principal Doctor to establish development plans aligned with hospital objectives
• Practice veterinary medicine in compliance with applicable laws, regulations, and the WellHaven Code of Ethics
• Maintain thorough and accurate medical charts and documentation
• Provide comprehensive client communication in person, by phone, and by email
• Participate in community events, external marketing initiatives, and hospital projects
• Perform anesthesia, surgery, dentistry, and current medical practices
• Advocate for exceptional client service and patient well-being
• Provide medical training to support staff
• Train, lead, and manage support staff as required
• Resolve customer complaints as appropriate
• Lead and guide the team to meet DEA and OSHA safety standards
• Perform other assigned job duties

Associate Veterinarian

• Support veterinarians and veterinary technicians in providing veterinary care
• Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, anesthesia, surgical assistance, and restraint
• Contribute to the day-to-day efficiency and smooth operation of the hospital
• Maintain accurate medical charts and meet hospital quality-control standards
• Educate clients about Wellness Plans, pet care, and overall health
• Answer phones, schedule appointments, and facilitate patient intake and discharge
• Obtain medical histories and patient information
• Manage hospital supplies, inventory tracking, and restocking
• Provide professional, efficient, and exceptional customer service
• Resolve customer complaints as appropriate
• Adhere to OSHA standards and perform other assigned duties

Veterinary Assistant

• Support veterinarians and veterinary technicians in providing veterinary care
• Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, restraint, anesthesia, and surgical assistance
• Contribute to the day-to-day efficiency and smooth operation of the hospital
• Communicate effectively with team members and clients
• Maintain accurate medical charts and meet hospital quality control standards
• Educate clients about Wellness Plans and pet care
• Answer phone calls, schedule appointments, and facilitate patient intake and discharge
• Obtain medical history and patient information
• Track and restock hospital supplies
• Complete assigned hospital duties before the end of each shift
• Advocate for the success and performance of the hospital
• Provide professional, efficient, and exceptional customer service
• Adapt to individual client needs and resolve complaints as appropriate
• Perform other assigned duties

• Support veterinarians and veterinary technicians in providing veterinary care
• Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, restraint, anesthesia, and surgical assistance
• Contribute to efficient day-to-day hospital operations
• Maintain accurate medical charts and meet quality control standards
• Educate clients about Wellness Plans, pet care, and overall health
• Answer phones, schedule appointments, and facilitate patient intake and discharge
• Obtain medical histories and patient information
• Manage hospital supplies, inventory, and restocking
• Provide professional and exceptional customer service
• Resolve customer complaints as appropriate
• Complete assigned hospital duties before the end of each shift
• Adhere to OSHA standards and perform other assigned duties

• Ensure high-quality veterinary care, exceptional client service, employee well-being, and veterinary team productivity
• Maintain a positive hospital environment and uphold medical standards
• Adhere to WellHaven protocols and oversee employees in support of practice goals
• Collaborate with the Principal Doctor on development plans aligned with hospital objectives
• Practice veterinary medicine in compliance with applicable veterinary practice, controlled substance, and ethics requirements
• Maintain accurate medical charting and meet hospital quality-control standards
• Communicate comprehensively with clients in person, by phone, and by email
• Participate in community events, external marketing initiatives, and hospital projects
• Perform anesthesia, surgery, dentistry, and current medical practices
• Advocate for client service and patient well-being
• Train, lead, and manage support staff as required
• Resolve customer complaints appropriately
• Lead and guide the team in meeting DEA and OSHA safety standards
• Perform other assigned duties

• Assist veterinarians with examination, treatment, monitoring, medication, vaccination, and patient care
• Collect and analyze blood, urine, and fecal samples; operate laboratory equipment and perform diagnostic tests
• Prepare surgical suites, instruments, and patients; assist during surgery; monitor anesthesia and provide post-operative care
• Educate clients about Wellness Plans, animal care, nutrition, medications, and disease prevention
• Maintain accurate medical charts and meet hospital quality-control standards
• Maintain hospital equipment and manage supplies, inventory, and restocking
• Support efficient day-to-day hospital operations and collaborate with team members
• Perform reception duties including triaging calls, scheduling appointments, and patient intake and discharge
• Provide professional, efficient customer service and resolve complaints appropriately
• Adhere to OSHA standards and perform other assigned duties

Licensed Veterinary Technician

• Support veterinarians and veterinary technicians in providing veterinary care
• Contribute to the efficient day-to-day operation of the hospital
• Perform or assist with surgery, dentistry, laboratory procedures, venipuncture, anesthesia, surgical assistance, restraint, and diagnostic tests
• Maintain sterile and safe environments and follow established protocols
• Maintain thorough and accurate medical charts in accordance with hospital quality standards
• Educate clients about Wellness Plans, pet care, and overall health
• Answer phones, schedule appointments, and facilitate patient intake and discharge
• Obtain medical histories and patient information
• Manage hospital supplies, including inventory tracking and restocking
• Complete assigned hospital duties before the end of each shift
• Provide professional, efficient, and exceptional customer service
• Adapt service to individual client needs and resolve complaints as appropriate
• Advocate for the overall success and performance of the hospital
• Perform other assigned duties

• Support veterinarians and veterinary technicians in ensuring pet well-being
• Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, restraint, anesthesia, and surgical assistance
• Contribute to efficient day-to-day hospital operations
• Communicate effectively with veterinary team members and clients
• Maintain accurate medical charts and meet hospital quality control standards
• Educate clients about Wellness Plans and pet care
• Answer phones, schedule appointments, and facilitate patient intake and discharge
• Obtain medical histories and patient information
• Track and restock hospital supplies
• Complete assigned hospital duties before the end of each shift
• Provide professional, efficient, and exceptional customer service
• Adapt to client needs and resolve complaints
• Follow OSHA standards and perform other assigned duties

• Support veterinarians and veterinary technicians in ensuring pet well-being
• Apply technical skills in surgery, dentistry, laboratory procedures, venipuncture, anesthesia, surgical assistance, and restraint
• Contribute to the day-to-day efficiency and smooth operation of the hospital
• Communicate effectively with team members and clients
• Maintain thorough and accurate medical charts according to hospital quality standards
• Educate clients about Wellness Plans, pet care, and overall health
• Answer phones, schedule appointments, and facilitate patient intake and discharge
• Obtain medical histories and patient information
• Track and restock hospital supplies and manage inventory
• Complete assigned hospital duties before the end of each shift
• Advocate for the overall success and performance of the hospital
• Provide professional, efficient, and exceptional customer service
• Adapt service to individual client needs and resolve complaints as appropriate
• Perform other assigned duties

• Convert incoming calls into scheduled appointments
• Greet clients and patients positively and ensure they feel welcome
• Manage incoming phone calls, address client needs, and schedule appointments
• Promote Care Companion Plans and services
• Make weekly proactive reminder calls to clients due or overdue for services
• Perform patient intake and discharge
• Facilitate client education and use of the client-facing online pharmacy
• Handle cashier duties, reconcile the cash drawer daily, and complete opening and closing processes
• Maintain accurate medical charts and documentation
• Collaborate with the veterinary team to streamline patient flow and enhance client experience
• Keep the reception area clean and inviting
• Resolve customer complaints
• Learn basic veterinary technical skills, including animal restraint and lab duties
• Take on other responsibilities as assigned

• Greet clients and patients positively and ensure they feel welcome by phone or in person
• Manage incoming calls, address client needs, and schedule veterinary appointments
• Convert more than 20% of new-client incoming calls into scheduled appointments
• Promote Care Companion Plans and services and educate clients about preventive care
• Make weekly proactive reminder calls to clients who are due or overdue for services
• Perform patient intake and discharge
• Facilitate client education and use of the client-facing online pharmacy
• Handle cashier duties, reconcile the cash drawer daily, and complete opening and closing processes
• Maintain accurate medical charts and documentation
• Collaborate with the veterinary team to streamline patient flow and improve client experience
• Keep the reception area clean and inviting
• Resolve customer complaints proactively
• Learn basic veterinary technical skills, including animal restraint and lab duties
• Take on other responsibilities as assigned