Veterinary Practice Manager

WellHaven Pet Health

. Partner with the Principal Doctor to uphold the WellHaven brand through high-quality veterinary care and exceptional client service .

Posted 11/2/2026full-timeRenton • Washington • United StatesMid-LevelSenior💰 $35 - $40 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in veterinary management, including staff training, client service excellence, and compliance with safety regulations. Proven ability to enhance hospital efficiency and profitability while maintaining high-quality medical services.

Highest-signal resume keywords

Veterinary Technician CertificationCertified Veterinary Practice Manager (CVPM)Human Resources ManagementClient Service ExcellenceConflict Resolution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Veterinary MedicineMedical Chart ProcessesBudget DevelopmentCash ControlInventory ManagementEMR SystemsScheduling SystemsCompliance with DEA and OSHA StandardsPerformance ManagementEmployee Training and Development

Soft Skills

LeadershipCoachingMotivationAdaptabilityIntegrity

Certifications & Qualifications

Veterinary Technician CertificationCertified Veterinary Practice Manager (CVPM)Veterinary Management Institute (CVPA)

Industry Keywords

Veterinary CareClient EducationHospital EfficiencyEmployee EngagementCommunity Outreach

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Partner with the Principal Doctor to uphold the WellHaven brand through high-quality veterinary care and exceptional client service
Maximize hospital efficiency, productivity, and profitability
Oversee and train employees in professional client service and client education
Address and resolve client and employee conflicts
Interview, select, train, develop, coach, and mentor employees
Manage human resources activities including onboarding, benefits, workers’ compensation, recruiting, coaching, and counseling
Manage para staff performance, development, and improvement plans
Develop annual plans, budgets, and hospital productivity targets
Manage cash control, banking, loss prevention, office and medical supply ordering, and inventory
Track required licenses and certificates
Create and maintain veterinarian and para staff schedules
Lead community outreach, events, and external marketing efforts
Ensure compliance with WellHaven policies and applicable laws
Oversee medical chart processes and quality control
Implement communication strategies to foster employee engagement
Lead or participate in hospital team meetings
Deliver professional, efficient, and exceptional customer service
Adapt service to individual clients and resolve complaints
Guide the team in meeting DEA and OSHA safety standards and regulations
Perform other duties as assigned

Requirements

What you’ll need

High School Diploma or equivalent
Associate degree or higher in a related discipline is a plus
Education, training, and experience providing the required knowledge, skills, and abilities
WellHaven hospital experience and/or previous experience as a supervisor/manager in veterinary medicine or a health-related industry
Veterinary technician certification, licensure, and experience preferred
Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification is a plus
Ability to uphold integrity and ethics
Ability to develop direct reports through guiding, coaching, and mentoring
Ability to identify, address, and resolve conflicts effectively and professionally
Motivation and determination to achieve goals and deliver high-quality outcomes
Ability to ensure high-quality and safe medical services
Ability to set priorities and remain action-oriented
Ability to work in an extremely fast-paced environment while remaining calm and resilient
Ability to learn computer software systems, including EMR and scheduling systems
Ability to provide a high level of accountability
Ability to stand, walk, stoop, kneel, crouch, and climb
Good hand-eye coordination, arm-hand-finger dexterity, and ability to reach and grasp
Required visual acuity including close, distance, color, peripheral, and depth perception, plus ability to adjust focus
Ability to lift 50+ pounds
Position requires 40+ hours per week, with possible 10+ hour shifts, Saturdays, evenings, and holidays
May be exposed to pets that may bite or scratch, biological hazards, anesthesia medications, radiation near an X-ray machine, and prescription medications including controlled substances

Benefits

Comp & perks

Competitive pay
Benefits package
Personal growth support
Practice support
Life balance support
Reasonable accommodation during the hiring process, where applicable