Veterinary Practice Manager

WellHaven Pet Health

. Partner with the Principal Doctor to uphold the WellHaven brand through high-quality veterinary care and exceptional client service .

Posted 11/10/2026full-timeLongmont • Colorado • United StatesMid-LevelSenior💰 $25 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in veterinary practice management, including employee training, client service excellence, and compliance with safety standards. Proven ability to enhance hospital efficiency and profitability while maintaining high-quality medical services.

Highest-signal resume keywords

Veterinary Technician CertificationCertified Veterinary Practice Manager (CVPM)Employee Training and DevelopmentConflict ResolutionHospital Management Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Veterinary CareHuman Resources ManagementBudget DevelopmentCash ControlInventory ManagementMedical Chart ProcessesCompliance with DEA and OSHA StandardsEMR Software ProficiencyScheduling SystemsClient Education

Soft Skills

Exceptional Client ServiceCoaching and MentoringIntegrity and EthicsMotivation and DeterminationCalmness Under Pressure

Certifications & Qualifications

Veterinary Technician CertificationCertified Veterinary Practice Manager (CVPM)Veterinary Management Institute (CVPA)

Industry Keywords

Veterinary MedicineHealth-Related IndustryClient ServiceEmployee EngagementCommunity Outreach

Tech Stack

Tools & technologies

Ray

About the role

Key responsibilities & impact

Partner with the Principal Doctor to uphold the WellHaven brand through high-quality veterinary care and exceptional client service
Maximize hospital efficiency, productivity, and profitability
Oversee and train employees in professional client service and client education
Address and resolve client and employee conflicts
Interview, select, train, develop, coach, and mentor employees
Manage human resources activities, including onboarding, benefits, workers’ compensation, recruiting, coaching, and counseling
Manage para staff performance, development, and improvement plans
Develop annual plans, budgets, and hospital productivity targets
Manage cash control, banking, loss prevention, supply ordering, and inventory
Track required licenses and certificates to ensure they remain current
Create and maintain veterinarian and para staff schedules
Lead community outreach, events, and external marketing efforts
Ensure compliance with WellHaven policies and applicable laws
Oversee medical chart processes and quality control
Implement communication strategies supporting employee engagement
Lead or participate in hospital team meetings
Deliver professional, efficient, and exceptional customer service
Resolve customer complaints
Lead the team in meeting DEA and OSHA safety standards
Perform other assigned duties

Requirements

What you’ll need

High School Diploma or equivalent
Associate degree or higher in a related discipline is a plus
Education, training, and experience providing the required knowledge, skills, and abilities
WellHaven hospital experience and/or previous experience as a supervisor/manager in veterinary medicine or a health-related industry
Veterinary technician certification, licensure, and experience preferred
Certified Veterinary Practice Manager (CVPM) or Veterinary Management Institute (CVPA) certification is a plus
Ability to uphold integrity and ethics
Ability to develop direct reports through guidance, coaching, and mentoring
Ability to identify, address, and resolve conflicts effectively and professionally
Motivation and determination to achieve goals and deliver high-quality outcomes
Ability to ensure high-quality and safe medical services
Ability to set priorities and remain action-oriented
Ability to work in an extremely fast-paced environment while remaining calm and resilient
Ability to learn computer software systems, including EMR and scheduling systems
High level of accountability
Ability to work 40+ hours per week, including possible 10+ hour shifts, Saturdays, evenings, and holidays
Ability to stand, walk, stoop, kneel, crouch, climb, reach, and grasp
Ability to lift 50+ pounds
Ability to work around pets, biological hazards, anesthesia medications, radiation near X-ray machines, prescription medications, and controlled substances

Benefits

Comp & perks

Competitive pay
Benefits package
Personal growth support
Practice support
Life balance support
Reasonable accommodation during the hiring process where applicable