Human Resources Manager

WellnessLiving

. Lead day-to-day HR operations and support teams across Canada and the United States .

Posted 10/26/2026full-timeThornhill • CanadaMid-LevelSenior💰 CA$90,000 - CA$110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in HR operations, employee relations, and performance management while effectively managing payroll, benefits administration, and compliance with employment legislation. Proficient in leveraging HR technology and AI tools to enhance operational efficiency and support workforce planning.

Highest-signal resume keywords

HR Operations ManagementEmployee RelationsWorkplace InvestigationsHRIS ProficiencyOntario Employment Legislation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementProgressive DisciplinePayroll AdministrationBenefits AdministrationWorkplace AccommodationsSuccession PlanningHR Policy DevelopmentData AuditsCompensation ReviewsRecruitment Practices

Soft Skills

Strong Organizational SkillsWritten CommunicationVerbal CommunicationSound JudgmentRelationship Building

Tools & Technologies

HRISApplicant Tracking SystemsAI-Enabled Tools

Certifications & Qualifications

CHRPCHRL

Industry Keywords

Employment Standards ActOccupational Health and Safety ActHuman Rights CodeU.S. Federal Employment Laws

About the role

Key responsibilities & impact

Lead day-to-day HR operations and support teams across Canada and the United States
Serve as the primary escalation point for employee relations matters
Lead workplace investigations and document findings and corrective-action recommendations
Coach managers on performance management, progressive discipline, and performance improvement plans
Manage terminations and layoffs, including documentation, payments, release agreements, and coordination with payroll and legal counsel
Mediate workplace conflicts and manage employee complaints through resolution
Coordinate responses to employment-related inquiries and claims from regulatory bodies
Lead engagement surveys and exit interviews, and report on retention risks and turnover themes
Develop and maintain HR policies, programs, and processes
Maintain accurate employee records in the HRIS and conduct quarterly data audits
Prepare and reconcile payroll inputs each pay cycle
Administer leaves of absence and workplace accommodations
Manage annual compensation reviews, pay bands, job architecture, benchmarking, merit increases, and promotions
Administer employee benefits enrollment, changes, questions, and annual renewals
Partner with leaders on hiring plans, requisitions, budgets, and headcount
Oversee recruitment practices and review offers for compensation alignment, pay equity, and appropriate terms
Support senior or hard-to-fill role negotiations
Lead workforce planning and succession discussions
Identify and implement HR workflow automation and AI-enabled tools
Evaluate HR technology and AI vendors for functionality, accuracy, security, privacy, and bias
Establish responsible HR AI practices and track the impact of new tools and processes

Requirements

What you’ll need

3–5 years of progressive HR experience, including at least 2 years as an HR Manager or HR Generalist
Bachelor’s degree in Human Resources or a related field, or an equivalent combination of education and relevant experience
Working knowledge of Ontario employment legislation, including the Employment Standards Act, Occupational Health and Safety Act, and Human Rights Code
Working knowledge of U.S. federal and applicable state employment laws
Experience managing employee relations matters, conducting workplace investigations, and coaching managers on performance management and progressive discipline
Hands-on experience coordinating payroll inputs and administering employee benefits, leaves of absence, and workplace accommodations
Proficiency with HRIS and applicant tracking systems
Ability to learn and apply new technology, including AI-enabled tools
Strong organizational skills and ability to manage competing priorities and maintain accuracy
Strong written and verbal communication skills, sound judgment, and discretion with sensitive and confidential matters
Ability to build effective relationships across departments and provide practical guidance to employees, managers, and senior leaders
CHRP or CHRL designation is an asset

Benefits

Comp & perks

Vacation included in compensation package
Employee benefits
Flexible hybrid work environment
Professional growth and development opportunities
Collaborative culture
Creativity, innovation, and continuous learning opportunities