Marketing Operations Coordinator

WellnessLiving

. Build, organize, and maintain internal AI knowledge environments, including Claude Projects, custom prompt libraries, and documentation repositories .

Posted 10/7/2026full-timeBoca Raton • Florida • United StatesJunior💰 $45,000 - $55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing AI knowledge environments, including documentation and prompt libraries, while ensuring quality assurance and effective campaign management. Proficient in utilizing modern web workflows and CRM systems to optimize marketing operations and enhance lead management processes.

Highest-signal resume keywords

AI Tools ProficiencyWordPress DevelopmentJira ManagementCRM ExperienceCampaign Tracking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Knowledge ManagementWeb Form ManagementQuality AssuranceData EntryCampaign Membership Management

Soft Skills

Highly OrganizedSystematic Approach

Tools & Technologies

N8nJiraSalesforceZohoGitHub

Industry Keywords

B2B SaaSMarketing OperationsTechnical CoordinationWeb WorkflowsDocumentation Management

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Build, organize, and maintain internal AI knowledge environments, including Claude Projects, custom prompt libraries, and documentation repositories
Audit and update product feature data, technical documentation, and specifications in AI knowledge bases
Standardize AI prompt templates for recurring marketing, operational, and administrative tasks
Maintain workspace ownership, source lists, and refresh cadences
Build n8n and Jira automations
Build, format, and publish web pages, landing pages, and web forms using WordPress, GitHub, Astro, and webhooks
Perform quality assurance on web pages, forms, tracking links, and redirect rules
Troubleshoot common form and page issues and escalate platform or code issues
Manage marketing leads from form submission through CRM handoff
Maintain inventories of live marketing forms and landing pages
Ensure inbound leads are tagged to the correct campaign, source, medium, and offer
Enroll leads in nurture or lifecycle programs and hand qualified leads to Sales Operations under documented rules
Maintain campaign membership and tracking in Salesforce Campaigns, Zoho campaigns, or the standardized platform
QA tracking links, UTMs, redirects, thank-you pages, CRM records, campaign associations, and program enrollment
Flag and help resolve missing leads, duplicate records, blank source fields, and failed campaign or nurture enrollment
Manage platform access, user permissions, seat allocations, credentials, and password vaults with IT
Coordinate payment cards, log invoices, track subscriptions and renewals, and support budget reconciliations
Maintain vendor documentation, contracts, and operational records
Maintain Jira boards, project tracking, and launch checklists
Document internal workflows, SOPs, and cross-functional processes
Partner with Sales Operations and consultants on form-to-CRM mapping, campaign definitions, and assignment rules

Requirements

What you’ll need

1–3 years of experience in marketing operations, business operations, or technical coordination within a B2B SaaS or fast-paced technology environment
Practical knowledge of modern AI tools (Claude, ChatGPT, Grok, or similar LLM environments) for documentation management, workflow support, and prompt structuring
Experience working inside CMS platforms or modern web workflows, such as WordPress, web builders, or Git-based site publishing
Basic understanding of web forms, hidden fields, and how submissions reach a CRM
Familiarity with campaign membership, UTM or source fields, and form-to-CRM handoffs
Comfortable managing Jira boards, platform credentials, software subscriptions, and operational task lists
Highly organized, systematic approach to software hygiene, document maintenance, and quality assurance
Nice to have: exposure to Zoho, Salesforce, or another CRM at a reporting or data-entry level
Nice to have: familiarity with GitHub at the level of finding a file and following a publish process
Nice to have: light experience operating workflow tools such as n8n, Zapier, or Make from a documented playbook

Benefits

Comp & perks

Benefits
Paid Time Off