Patient Care Technician, PCT

WellNow Urgent Care

. Take patient histories and obtain vital signs .

Posted 11/6/2026full-timeHerkimer • New York • United StatesJunior💰 $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates proficiency in patient care tasks including vital sign measurement, phlebotomy, and point-of-care testing while maintaining compliance with HIPAA regulations. Skilled in using Electronic Medical Records (EMR) for documentation and patient registration, with a strong focus on customer service and effective communication.

Highest-signal resume keywords

Patient Care Technician ExperiencePhlebotomy CertificationElectronic Medical Records (EMR) ProficiencyCPR CertificationUrgent Care Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital Signs MeasurementPhlebotomyPoint-of-Care TestingLaboratory Sample CollectionPatient RegistrationDocumentation in EMROccupational Medicine ProceduresUrine Drug ScreensBreath Alcohol TestingEKG Assistance

Soft Skills

Strong Communication SkillsDetail-OrientedCustomer-Service OrientedTeam CollaborationExcellent Listening Skills

Certifications & Qualifications

CPR CertificationEMT Basic CertificationCCMA CertificationCMA CertificationRMA Certification

Industry Keywords

HIPAA ComplianceUrgent CareOccupational MedicinePatient ConfidentialityLaboratory Procedures

About the role

Key responsibilities & impact

Take patient histories and obtain vital signs
Perform phlebotomy for laboratory sample collection, if certified
Complete paperwork and computer work for ordered laboratory tests
Perform point-of-care testing, including strep, mono, glucose, influenza, urine pregnancy, urinalysis, and blood glucose testing
Schedule and coordinate ancillary-care records
Assist providers with examinations and testing, including pelvic exams, eye and ear irrigations, I&Ds, splinting/orthoglass preparation, and EKGs
Maintain patient confidentiality under HIPAA
Ensure equipment is in working order
Log laboratory procedures and process related paperwork
Maintain examination rooms and stock medical supplies
Support patient flow and provider efficiency
Accompany providers to the bedside
Document patient histories, examination findings, procedures, medications, and allergies in the EMR
Explain insurance coverage and pricing to patients
Greet patients and complete registration
Answer and triage phone calls
Collect patient responsibility payments
Print, scan, and fax reports
Clean the clinic before, during, and after shifts
Complete and scan Occupational Medicine documentation into the EMR
Perform urine drug screens, breath alcohol testing, hair collection drug screens, DOT and non-DOT physicals, vision and audio testing, pulmonary function testing, and audiograms

Requirements

What you’ll need

6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
Ability to identify equipment problems and correct them or notify the team leader
Ability to establish and maintain effective relationships with staff, patients, and families
Computer knowledge and skills, including timely patient registration and use of Electronic Medical Records (EMR)
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Strong communication skills, including grammatical, spelling, and verbal skills
Detail-oriented with proven ability to work accurately
Ability to work well on a team
Friendly and customer-service oriented
Ability to manage high call and patient volume
High School Diploma or GED required
EMT Basic certification preferred
Preferred certification as CCMA, CMA, or RMA

Benefits

Comp & perks

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match
Free urgent care visits for you and your eligible dependents
Scrubs provided
Opportunities for promotional growth
Monthly bonus based on performance and productivity
Transfer opportunities among facilities in served markets