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About the role
Key responsibilities & impact- Own all aspects of WellSky solution life cycles from inception to delivery
- Execute WellSky's solution strategy to deliver best-in-class solutions to clients
- Meet with clients and prospects to understand needs, define objectives, and represent market requirements
- Contribute to product roadmaps by identifying initiatives, defining scope, and providing high-level timelines
- Translate client requests into solution designs and requirements
- Collaborate with development teams to deliver features based on requirements, prototypes, and business objectives
- Assist with prioritization of stories and features
- Leverage AI tools and platforms to enhance decision-making and streamline workflows
- Lead Agile ceremonies and manage requirements in JIRA
- Support backlog prioritization and adherence to Agile principles
- Facilitate stakeholder collaboration and create user stories for small to medium projects
- Maintain solution documentation and support compliance processes
- Monitor solution success through KPIs, adoption metrics, and stakeholder demonstrations
- Communicate current and emerging functionality
- Perform other job duties as assigned
Requirements
What you’ll need- Associate or bachelor’s degree in medical technology (MLT/MT or related field) or comparable laboratory technology experience in blood banking
- At least 2-4 years of experience working with products/solutions in an Agile scrum environment
- Experience using WellSky Transfusion (HCLL) preferred
- Experience using JIRA, Miro, Visio or other solution mapping or development documentation tools and system preferred
- Willing to travel up to 20% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
- Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States
- Verification of employment eligibility will be required at the time of hire
- Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates
Benefits
Comp & perks- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year