WellSky

Business Operations

• Partner with sales leadership to develop and refine sales programs, create and manage action plans, and track key performance metrics
• Leverage Salesforce to recommend process changes that accelerate deal flow and pipeline growth
• Guide accurate and timely forecast submissions and improve forecasting tools and methodologies
• Partner with sales teams and operations to implement solutions and support targeted pipeline generation programs
• Provide input on quota expectations and support sales compensation plans, campaigns, and bonus incentive programs
• Identify barriers to sales productivity and lead cross-functional initiatives to improve processes, tools, and reporting
• Participate in yearly reviews of sales territories, account assignments, and sales quota
• Perform other job duties as assigned

Sales Operations Business Partner

Engineering Manager

• Lead a software development team and foster a collaborative, inclusive, and high-performing team culture
• Provide guidance, mentorship, and support to help team members grow professionally
• Own successful delivery of critical projects by managing timelines, resources, and risks
• Drive prioritization, balancing short-term business needs with long-term strategic initiatives
• Communicate progress, challenges, and key decisions to senior leadership
• Work with solution managers, designers, and other WellSky leaders to align technical solutions with business needs
• Own system architecture decisions and evaluate technical trade-offs
• Manage technical debt and drive scalable, high-performing, resilient software solutions
• Mentor senior engineers and develop future engineering leaders
• Leverage AI tools and platforms in daily responsibilities
• Perform other job duties as assigned

Senior Manager, Engineering

Consultant

• Act as the clinical expert while leading implementation of WellSky solutions for clients
• Bridge clinical workflows and solution functionality to ensure successful deployment, customization, and adoption
• Collaborate with project teams to complete implementation tasks
• Gather requirements and analyze clinical workflows
• Identify workflow challenges
• Engage with providers to review requests and offer recommendations based on clinical workflow knowledge
• Enhance patient care, treatment plans, and health outcomes
• Provide hands-on training to designated clients
• Guide clients through solution functionalities and features to increase utilization proficiency
• Apply industry compliance knowledge and established practices and guidelines to ensure regulatory compliance
• Review factors for solution configurations and understand solution functionalities
• Troubleshoot technical issues to offer consultation and support
• Perform other job duties as assigned

Clinical Consultant II

General

• Oversee claims processing, payment posting, and follow-up activities
• Address discrepancies and resolve claims denials
• Obtain billing information from clients to generate claims
• Perform QA of charges and modify claims to produce clean claims
• Submit claims within each insurance company's timely filing period
• Prepare and/or print secondary claims that do not automatically cross over from Medicare or another primary payer
• Track pending claims
• Use reports to identify follow-up tasks
• Obtain claim status by contacting payers or using online claims status systems
• Research claim payments, partial payments, and over-payments
• Escalate claims unpaid within 60 days or denied appeals
• Perform collection follow-up on primary and secondary claims and assigned patient balances
• Prepare write-off forms for identified bad debt and document reasons
• Perform other assigned duties

Reimbursement Coordinator – Home Infusion

• Oversee the design, architecture, and delivery of high-quality software solutions in the PACF business unit
• Lead a team of engineers and technical experts
• Foster a collaborative, inclusive, and high-performing team culture
• Plan, prioritize, and execute key engineering projects
• Ensure timely delivery of software solutions meeting business needs and technical requirements
• Provide technical leadership for software architecture, design, and implementation
• Ensure adherence to engineering best practices, including code quality, automation testing, and documentation
• Assess and improve engineering processes, development workflows, and deployment pipelines
• Collaborate with solution managers, designers, and engineering leaders to define requirements and address blockers or technical challenges
• Set team goals, conduct performance reviews, provide feedback, and identify skill development and career growth opportunities
• Leverage AI tools and platforms in daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes
• Work additional or irregular hours as needed
• Safeguard company and client information in accordance with security policies and procedures
• Perform other duties as assigned

Full-stack Engineer

• Lead the design and architecture of major systems and services
• Ensure software solutions are scalable, reliable, maintainable, and aligned with business needs
• Collaborate with solution managers, engineers, data scientists, and stakeholders to define and prioritize technical requirements
• Collaborate with teams to sustain software quality and reliability
• Identify and resolve complex, high-priority issues in development and production environments
• Conduct code reviews and provide feedback on design and implementation
• Provide technical guidance to other engineers
• Evaluate and implement new technologies, methodologies, and AI capabilities
• Ensure code meets functional and performance requirements
• Advocate for high-quality software and rigorous testing, including automated unit and integration tests
• Leverage AI tools and platforms in daily responsibilities
• Perform other job duties as assigned

Staff Software Engineer – .NET

Clinical Operations

• Provide visionary leadership and strategic direction for care coordination and service delivery teams supporting healthcare programs
• Define and execute strategic initiatives to optimize care coordination and scheduling services
• Collaborate with senior executives to shape program strategies and address emerging healthcare delivery and payer-program trends
• Oversee scalable workflows, operational policies, and resource planning
• Lead cross-functional efforts to address systemic challenges, implement process improvements, and ensure compliance
• Use data analytics and KPIs to monitor program effectiveness and guide evidence-based decisions
• Implement quality improvement initiatives to enhance patient and partner outcomes
• Present insights and recommendations in executive discussions
• Own operational strategy and execution of the ED Transitions model across ED and risk-bearing entity partnerships
• Develop performance management frameworks, productivity benchmarks, and operational dashboards
• Lead ED Transitions scalability initiatives, including workforce planning, operating model design, governance, implementations, and cross-functional collaboration
• Integrate technology-enabled workflows, analytics, AI-supported tools, and operational best practices
• Perform other job duties as assigned