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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong acute-care clinical knowledge and expertise in medical necessity evaluations, denial management, and evidence-based appeals. Proficient in utilizing clinical guidelines and technology solutions to improve reimbursement outcomes and ensure compliance with healthcare standards.
Highest-signal resume keywords
Acute-Care Clinical BackgroundDenial Management ExperienceMedical Necessity Appeals DevelopmentUtilization Management KnowledgeInterQual Guidelines Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Medical Necessity EvaluationDenial ManagementEvidence-Based Guidelines ApplicationClinical Documentation ReviewAppeal Strategy DevelopmentICD KnowledgeCPT KnowledgeDRGs KnowledgeHospital Revenue Cycle WorkflowsUtilization Management Support Tools
Soft Skills
Critical ThinkingCreative Problem SolvingOrganizationPlanningInterpersonal Communication
Tools & Technologies
Microsoft OfficeCarePort Care ManagementWindow-Based Computer Programs
Certifications & Qualifications
Active RN LicenseBachelor's Degree
Industry Keywords
Acute Hospital SettingManaged CareCMS StandardsPeer-to-Peer ReviewsReconsiderationsFormal AppealsFederal ComplianceState ComplianceAccreditation StandardsHealthcare-System Resources
About the role
Key responsibilities & impact- Review acute and post-acute authorization requests and medical records to evaluate medical necessity using established clinical guidelines
- Manage medical necessity denials from initial notification through final resolution
- Apply acute-care clinical knowledge, payer requirements, and medical necessity criteria to determine appropriate resolution paths
- Ensure timely follow-up and escalation of denials
- Review clinical documentation, payer policies, and medical necessity criteria to develop comprehensive, evidence-based appeals within established deadlines
- Identify denial trends, root causes, and process improvement opportunities to reduce preventable denials and improve reimbursement outcomes
- Collaborate with physician advisors, utilization review nurses, hospital stakeholders, physicians, healthcare providers, and internal and external stakeholders
- Determine appropriate appeal strategies, including peer-to-peer reviews, reconsiderations, and formal appeals
- Review acute and post-acute authorizations using InterQual guidelines
- Collaborate with case managers, physicians, and medical directors to ensure appropriate levels of care
- Participate in team meetings, educational activities, and interrater reliability testing
- Ensure compliance with federal, state, and accreditation standards
- Utilize healthcare-system resources to assist physicians and patients effectively
- Perform other job duties as assigned
Requirements
What you’ll need- Strong acute-care clinical background with the ability to apply evidence-based guidelines
- Proficiency with technology solutions, including Microsoft Office and utilization management support tools
- Familiarity with CarePort Care Management preferred
- Licensed RN, with the ability to obtain other clinical state licensures, as needed
- Bachelor's Degree or equivalent work experience
- Active RN License
- At least 4-6 years relevant work experience
- At least 3 years of denial management experience in an acute hospital setting, including development and submission of medical necessity appeals
- 2 years clinical acute nursing experience
- 1-2 years of hospital-based utilization management experience
- Experience with managed care and CMS standards preferred
- Experience collaborating with physician advisors on peer-to-peer reviews, reconsiderations, and formal appeals preferred
- UM/CM knowledge of ICD, CPT, DRGs, and hospital revenue cycle workflows preferred
- Proficient in the use of window-based computer programs preferred
- Excellent verbal, written, and interpersonal communication skills preferred
- Critical thinking, creative problem solving, organization, and planning skills preferred
- Experience with InterQual guidelines for acute-care and/or other clinical decision support tools, especially in utilization management and prior authorization processes preferred
- Experience with CarePort Care Management preferred
- Willingness to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
- Applicants for U.S.-based positions must be legally authorized to work in the United States
Benefits
Comp & perks- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off
- 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
- Full-time teammate benefits eligibility
