WellTheory

Full-stack Engineer

• Triage issues by sizing impact, reproducing problems, and deciding next steps
• Investigate root causes using Sentry, GCP logs, and the codebase
• Unblock members and Care Team members, then determine whether permanent fixes are warranted
• Maintain a prioritized backlog and ship durable fixes, improvements, and feature requests
• Write runbooks, build meaningful alerts, and create automations and AI agents to reduce ticket volume
• Protect and carefully handle member data
• Work across the member app, Care Hub clinical tooling, internal tools, and data pipelines
• Partner with the Member Support Specialist and Care Team
• Report to the Co-Founder & CPO

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