People Ops Generalist

WellTheory

. Run accurate, timely bi-weekly payroll in Gusto and Deel for employees and contractors .

Posted 10/22/2026full-timeRemote • United StatesMid-LevelSenior💰 $115,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing multi-state payroll, compliance with federal and state employment laws, and automating People Operations tasks. Proven ability to handle sensitive employee relations issues with discretion and empathy while building scalable systems and processes.

Highest-signal resume keywords

Multi-State Payroll ManagementFederal And State Employment Law KnowledgeExperience With Gusto And DeelAutomation Of People Operations TasksAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payroll ProcessingCompliance ManagementHRIS Record MaintenanceTax Filing ResolutionFMLA KnowledgeADA Accommodations KnowledgeWage And Hour Rules KnowledgeOnboarding And Offboarding ProcessesEmployee Relations ManagementSystem Building

Soft Skills

DiscretionEmpathySound JudgmentTime ManagementCollaboration

Tools & Technologies

GustoDeelGoogle WorkspaceSlackNotionClaude

Industry Keywords

People OperationsHRDigital HealthAutoimmune ConditionsChronic Conditions

About the role

Key responsibilities & impact

Run accurate, timely bi-weekly payroll in Gusto and Deel for employees and contractors
Maintain HRIS records for compensation, time off, benefits, onboarding, and offboarding
Set up payroll taxes, workers’ compensation, and unemployment insurance in new states
Reconcile failed filings and manage the HR virtual mailbox
Read and respond to vendor and government-agency correspondence
Serve as the confidential first point of contact for employee questions and employee-relations issues
Escalate issues to the Head of People when needed
Support benefits questions and open enrollment
Manage intake and processing of leaves, accommodations, and time-off requests
Review and update HR policies and practices for changing federal and state employment law
Oversee and improve onboarding and offboarding processes
Automate repeatable People Operations tasks with AI
Collaborate with Finance, Recruiting, IT, Operations, and managers across the company
Report to the Head of People
Help build scalable systems, processes, and self-service resources as the company grows

Requirements

What you’ll need

4–7+ years of experience in People Operations or HR
Hands-on ownership of payroll
Experience running multi-state payroll and compliance
Experience registering a company in a new state
Experience responding to agency notices
Experience resolving failed tax filings
Strong working knowledge of federal and state employment law
Knowledge of FMLA and state leave programs
Knowledge of ADA accommodations
Knowledge of wage and hour rules
Exceptional attention to detail
Discretion, empathy, and sound judgment in sensitive employee situations
Ability to build systems and automate repeatable work
Excitement to use AI tools such as Claude
Ability to thrive in a fully remote, fast-paced environment and manage time-sensitive priorities
Experience in digital health or autoimmune/chronic condition space is a bonus
Familiarity with Google Workspace, Slack, Notion, Claude, Gusto, and Deel is a bonus
Ability to work in the United States; the application asks whether immigration sponsorship will be required

Benefits

Comp & perks

Meaningful equity
Benefits
Fully remote company
Annual company retreat
Diverse, inclusive, and authentic team environment
Hiring-process accommodations available