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Outreach Carer Services Navigator
Wellways Australia. Integrate community development and community engagement approaches to raise awareness and enhance accessibility to Carer Gateway services through a mobile outreach hub .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in community engagement and development, with a focus on building relationships and providing support to carers. Proficient in conducting outreach activities and developing individualized support plans while ensuring compliance with relevant regulations.
Highest-signal resume keywords
Community EngagementCarer Support PlanningOutreach Activities CoordinationRelationship BuildingTraining and Support Provision
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Community DevelopmentIndividualized Support PlansReferral CoordinationIntake ConversationsOutreach Campaigns
Soft Skills
Relationship ManagementCollaborationCommunicationEmpathyProblem-Solving
Tools & Technologies
Mobile Outreach HubIT Skills
Certifications & Qualifications
Certificate IV in Support DisciplineNDIS Worker Orientation Module CertificateQLD Blue CardNDIS Workers Screening CheckSatisfactory National Police Records Check
Industry Keywords
Carer Gateway ServicesCommunity SectorHealth ServicesAged Care FacilitiesLocal Government Agencies
About the role
Key responsibilities & impact- Integrate community development and community engagement approaches to raise awareness and enhance accessibility to Carer Gateway services through a mobile outreach hub
- Travel regularly across Bundaberg QLD regions, providing consistent presence and reliable support to carers
- Build sustainable relationships with community organisations, health services, schools, aged care facilities and local government agencies
- Establish and nurture collaborative partnerships and build local organisations’ capacity to identify, support and refer carers
- Provide ongoing training and support for community and frontline staff
- Embed referral pathways and integrate the Mobile Carer Hub into the local service landscape
- Conduct targeted outreach activities, campaigns and events, including Carers Week and NAIDOC Week engagements
- Identify and reach hidden carers who may not otherwise access support
- Provide advice and guidance to carers
- Conduct intake and planning conversations
- Prepare individualised carer support plans
- Coordinate referrals to relevant services
- Facilitate opportunities for carers to engage in peer support activities
Requirements
What you’ll need- Lived experience as a young Carer or adult Carer
- Certificate IV or above in a support discipline and/or equivalent community sector experience
- Current valid Driver’s Licence
- Ability to work in a mobile setting and travel regularly
- Satisfactory National Police Records Check within 12 months
- QLD Blue Card
- NDIS Workers Screening check / QLD Yellow Card
- Appropriate IT skills
- Right to work within Australia
- NDIS Worker Orientation Module Certificate
Benefits
Comp & perks- Superannuation
- Salary packaging benefits, including up to $15,899 for eligible expenses
- Meal and entertainment allowance of up to $2,650 per annum through salary packaging
- Employee Assistance Program for the employee and their family
- Purpose-driven culture
- Equitable and inclusive work environment