Wellways Australia

General

• Support individuals to achieve personal goals by delivering services under their NDIS plans
• Provide assistance with daily living, transport, community and social participation, and everyday life skills
• Support participants with outdoor activities and personal care
• Help participants access education, work, or health services
• Drive to various locations across East Gippsland to deliver support services
• Work as part of a supportive multidisciplinary team
• Apply empathy, professionalism, and a positive attitude when supporting participants

Support Worker

Team Leader

• Provide operational support to the After Hours and Intake team
• Continuously improve the 24/7 support provided to the wider Wellways organisation
• Perform duties as an After-Hours agent on a dedicated roster
• Support After Hours program operations, including rostering and daily management
• Supervise staff, provide performance development and training, and manage performance
• Recruit and onboard staff, ensuring they are properly oriented, supported, and developed
• Collect and report data for monitoring and evaluation
• Improve system response to participants, ensuring services are accountable, available, and accessible
• Maintain reporting and information systems
• Build effective internal relationships to ensure consistent service delivery across the organisation

After Hours Team Leader

Manager

• Lead the delivery and performance of Connected Care’s statewide mental health service across Tasmania
• Lead Clinical Team Leaders and a geographically dispersed multidisciplinary workforce
• Strengthen clinical practice and ensure consistent practice standards
• Oversee service delivery, workforce performance, financial management and service performance
• Provide clinical leadership and expert oversight for complex clinical presentations, risk management and clinical governance
• Foster clinical excellence, reflective practice, continuous learning and continuous improvement
• Support workforce capability, development and performance
• Maintain quality and clinical governance processes
• Build and maintain stakeholder relationships with consortium partners, service providers and internal support functions
• Support coordinated pathways across health and community services
• Ensure services are delivered safely and effectively
• Maintain regular physical presence across Connected Care locations and travel across Tasmania

Service Manager

• Provide day-to-day leadership across the Wagga Wagga and Young hubs
• Support the day-to-day operations of the clinical workforce
• Help clinicians navigate complex situations, make sound clinical decisions, and deliver safe, high-quality care
• Work with the Service & GP Partnerships Manager and Service Team Leaders to turn organisational priorities into daily practice
• Bring clinical, peer, and psychosocial teams together to work effectively with participants, families, carers, and the wider care network
• Maintain a clinical caseload and provide therapeutic interventions directly to participants
• Support the capability, confidence, and development of the team
• Lead multidisciplinary care for people experiencing severe and/or complex mental health needs

Clinical Team Leader

• Support individuals to achieve their personal goals by delivering services under their NDIS plans
• Provide assistance with daily living, transport, community and social participation, and building everyday life skills
• Support outdoor activities, personal care, and access to education, work, or health services
• Work as part of a supportive multi-disciplinary team
• Travel across Metro Melbourne to deliver support services
• Support participants in the Darebin, Boroondara and Whitehorse regions

• Provide strategic and operational leadership across a diverse portfolio spanning metropolitan, regional and rural communities across NSW
• Translate organisational priorities into strong service, people and community outcomes
• Build trusted relationships across the geographic area and represent Wellways with key stakeholders, community partners and local networks
• Lead services spanning Byron Bay, Lismore, Coffs Harbour, Kempsey and Port Macquarie
• Foster connection, collaboration and shared purpose across a geographically dispersed portfolio
• Bring Wellways’ strategy to life in local communities
• Shape service excellence and participant outcomes
• Strengthen partnerships and identify opportunities for service development and growth
• Oversee financial performance, governance, risk and resources
• Create conditions for sustainable, high-quality services and a culture of accountability, wellbeing, innovation and continuous improvement
• Report to the General Manager
• Travel regularly and maintain a strong presence across the region
• Lead strategic and operational performance, inspire leaders and build strong partnerships to create meaningful impact across communities

Support Worker

After Hours Team Leader

Service Manager

Clinical Team Leader

Support Worker

Senior Manager