Service Manager

Wellways Australia

. Lead the delivery and performance of Connected Care’s statewide mental health service across Tasmania .

Posted 9/25/2026full-timeHobart • AustraliaMid-LevelSenior💰 A$120,000 - A$130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in mental health service delivery, with expertise in clinical governance, risk management, and quality improvement. Capable of managing multidisciplinary teams and fostering continuous learning and improvement across services.

Highest-signal resume keywords

Senior Leadership ExperienceClinical Governance ExpertiseRisk Management SkillsMultidisciplinary Team LeadershipQuality Improvement Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Clinical LeadershipService Delivery ManagementFinancial ManagementPerformance OversightComplex Clinical Presentation Management

Soft Skills

Stakeholder Relationship BuildingTeam DevelopmentReflective PracticeContinuous Improvement Mindset

Certifications & Qualifications

Relevant Tertiary QualificationCurrent Registration or AccreditationCurrent Working with Vulnerable People Registration/CheckNDIS Workers Screening CheckNDIS Worker Orientation Module Certificate

Industry Keywords

Mental Health ServicesCommunity ServicesQuality and Clinical GovernanceWorkforce CapabilityRisk Management

About the role

Key responsibilities & impact

Lead the delivery and performance of Connected Care’s statewide mental health service across Tasmania
Lead Clinical Team Leaders and a geographically dispersed multidisciplinary workforce
Strengthen clinical practice and ensure consistent practice standards
Oversee service delivery, workforce performance, financial management and service performance
Provide clinical leadership and expert oversight for complex clinical presentations, risk management and clinical governance
Foster clinical excellence, reflective practice, continuous learning and continuous improvement
Support workforce capability, development and performance
Maintain quality and clinical governance processes
Build and maintain stakeholder relationships with consortium partners, service providers and internal support functions
Support coordinated pathways across health and community services
Ensure services are delivered safely and effectively
Maintain regular physical presence across Connected Care locations and travel across Tasmania

Requirements

What you’ll need

Relevant tertiary qualification and current registration or accreditation at the level required for that discipline
Demonstrated experience in senior leadership and management within a mental health or community services environment
Demonstrated experience leading multidisciplinary teams and supporting workforce capability and performance
Strong understanding of clinical governance, risk management and quality improvement
Demonstrated ability to lead complex service delivery across multiple locations
Right to work in Australia
Valid Driver Licence and willingness to travel across Tasmania
Satisfactory National Police Record Check
International Police Check, if applicable
Current Working with Vulnerable People Registration/Check and NDIS Workers Screening check
NDIS Worker Orientation Module Certificate – Quality, Safety and You
Willingness to work occasionally outside normal business hours and participate in an on-call roster

Benefits

Comp & perks

Flexible and hybrid working arrangements, balanced with the operational requirements of the role
Paid Cultural Leave
Equitable, diverse and socially inclusive work environment
Salary packaging benefits
Meal and Entertainment allowance through salary packaging
Leave loading when taking annual leave
Paid parental leave after 12 months of ongoing employment
Employee Assistance Program access for you and your family
Purpose-driven, supportive and collaborative working environment
Opportunities to contribute to clinical excellence and continuous improvement