English to Lao Review Lead – UI, Marketing & Product Content

Welo Global

. Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client .

Posted 10/8/2026contractRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Localization Quality Assurance, managing client relationships, and driving quality governance across various content types. Proficient in coaching, conflict resolution, and analyzing localization frameworks to ensure alignment with client expectations.

Highest-signal resume keywords

Localization Quality Assurance (LQA)Client Language Manager LiaisonQuality GovernanceCoaching and TrainingLocalization Evaluation Frameworks

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Quality ReportingError TrackingStyle Guide AnalysisSeverity MappingConflict Resolution

Soft Skills

CoachingFacilitationCommunication

Tools & Technologies

Calibration ToolsAlignment Tools

Industry Keywords

LocalizationQuality StandardsPost-EditingArbitrationContinuous Improvement

About the role

Key responsibilities & impact

Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client
Own the locale’s interpretation of the client’s quality standards
Align the Post-Editing Lead, Post Editors, and Reviewers on shared quality standards
Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations
Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content
Review style guide and glossary updates, assess affected quality categories and content types, and record changes
Track client Language Manager corrections and feedback from calibration and quality calls
Run regular alignment roundtables with the language community
Publish a structured monthly quality digest covering performance, improvement areas, style guide updates, notable errors, and arbitration outcomes
Coach Reviewers one-to-one using specific examples
Run shadowing sessions and deliver training based on alignment data
Develop style guide proposals from recurring justification patterns
Share cross-locale patterns with the Welocalize Quality Manager
Maintain alignment with the client and raise evidence-based concerns
Own the locale’s review service score, RQE audit and alignment performance, shared quality understanding, arbitration record integrity, and client Language Manager relationship

Requirements

What you’ll need

3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
Direct experience as the primary point of contact for client Language Managers
Experience managing formal arbitration or escalation processes
Experience facilitating conflict resolution
Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type
Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
Skill in tracking error concentrations, severity drift, and alignment scores
Native-level Lao
Professional-level English
Background check required as part of onboarding
Physical location in one of the approved countries
Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools

Benefits

Comp & perks

Dedicated device provided for project work
Steady project volume
Comprehensive onboarding
Ongoing training
Access to established linguistic resources
Long-term partnership with global teams on high-visibility products