English to Serbian (Cyrillic) Review Lead – UI, Marketing, Product Content

Welo Global

. Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client .

Posted 10/8/2026contractRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Localization Quality Assurance, managing client relationships, and driving quality governance across various content types. Proficient in coaching and training teams while ensuring alignment with client expectations and quality standards.

Highest-signal resume keywords

Localization Quality AssuranceClient Language Manager LiaisonArbitration Process ManagementCoaching and TrainingLocalization Evaluation Frameworks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Localization Quality AssuranceError RubricsSeverity MappingStyle Guide AnalysisQuality ReportingConflict ResolutionTracking Error ConcentrationsMapping Tolerance by Content TypeOne-to-One CoachingAlignment Roundtables

Soft Skills

CommunicationCollaborationProblem-SolvingFacilitation

Tools & Technologies

Calibration ToolsAlignment Tools

Industry Keywords

Quality GovernanceUI ContentMarketing ContentLegal ContentTechnology LocalizationCyrillic SerbianProfessional English

About the role

Key responsibilities & impact

Serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client
Own the locale’s interpretation of the client’s quality standards
Align the Post-Editing Lead, Post Editors, and Reviewers on a shared understanding of quality
Act as the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations
Drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content
Review style guide and glossary updates, assess affected quality categories and content types, and record changes
Track client Language Manager corrections and feedback from calibration and quality calls
Run regular alignment roundtables with the language community
Publish a structured monthly quality digest covering performance, improvement areas, style guide updates, notable errors, and arbitration outcomes
Coach Reviewers one-to-one, run shadowing sessions, and deliver training based on alignment data
Develop style guide proposals from recurring justification patterns
Share cross-locale patterns with the Welocalize Quality Manager
Maintain alignment with the client and raise evidence-based concerns
Own the locale’s review service score, including RQE audit and alignment performance
Maintain the community’s shared understanding of quality
Ensure arbitration records are valid and well-evidenced
Manage the working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking

Requirements

What you’ll need

3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
Direct experience as the primary point of contact for client Language Managers
Experience managing formal arbitration or escalation processes
Experience facilitating conflict resolution
Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
Ability to analyse style guide changes and identify implicit client expectations
Ability to map tolerance by content type, including Marketing, Legal, and UI
Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
Skill in tracking error concentrations, severity drift, and alignment scores
Native-level Serbian (Cyrillic)
Professional-level English
Background check required as part of onboarding
Physical location in one of the approved countries required
Prior experience supporting major technology localization programs and working with calibration or alignment tools (preferred)

Benefits

Comp & perks

Dedicated device provided for project work
Steady project volume
Comprehensive onboarding
Ongoing training
Access to established linguistic resources
Long-term partnership with global teams on high-visibility products