Trust and Safety Specialist

Welo Global

. Run fraud investigations end-to-end by triaging flagged accounts, reviewing identity, behavioral, and platform activity evidence, reaching dispositions, and processing removals .

Posted 10/12/2026full-timeRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in fraud investigations, including identity verification, risk assessment, and data privacy compliance. Proficient in applying hypothesis-driven methods and collaborating with cross-functional teams to enhance fraud detection processes.

Highest-signal resume keywords

Fraud InvestigationsIdentity VerificationGDPR ComplianceCase DocumentationMulti-Accounting Detection

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Identity SignalsDevice FingerprintingIP Geolocation ChecksDocument VerificationBehavioral Fraud ScoringAnomaly DetectionClustering TechniquesCase Management SystemsRisk PrioritizationEvidence-Based Case Notes

Soft Skills

CollaborationAttention to DetailAnalytical ThinkingProblem SolvingPrioritization

Tools & Technologies

Fraud Detection EnginesAI/ML Data AnnotationResearch Operations Platforms

Certifications & Qualifications

CFECAMSIDV Certifications

Industry Keywords

Fraud RiskData PrivacyT&SIdentity VerificationBehavioral Patterns

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Run fraud investigations end-to-end by triaging flagged accounts, reviewing identity, behavioral, and platform activity evidence, reaching dispositions, and processing removals
Verify identity and location signals for flagged or high-risk accounts
Conduct manual audits and reviews, prioritizing cases by risk and signal strength
Detect multi-accounting and account integrity abuse using linked-account, device, location, and behavioral patterns
Apply hypothesis-driven investigation methods and produce replicable, auditable dispositions
Escalate emerging fraud vectors, false-positive/false-negative patterns, and rule gaps to the fraud strategy team
Handle sensitive data using GDPR-aligned data handling and deletion practices
Collaborate with Research Labs, Quality Strategy Architecture, and Forward Deployment Engineering on tooling and process improvements

Requirements

What you’ll need

5+ years in a T&S, fraud/risk, or identity-verification investigations role
Direct experience with identity/fraud signals, including device fingerprinting, IP/geolocation checks, document verification, or behavioral fraud scoring
Experience recognizing multi-accounting and account integrity abuse patterns
Strong case documentation discipline and evidence-backed case notes
Ability to prioritize investigation queues by risk and signal strength
Working knowledge of GDPR or equivalent data privacy obligations for case handling and data retention/deletion
Experience specifically in AI/ML data annotation, RLHF, or research operations workforce platforms is nice to have
Exposure to rule-based fraud detection engines is nice to have
Familiarity with clustering/anomaly-detection approaches to fraud is nice to have
Case management system experience is nice to have
Bachelor's degree in Criminology, Law, Criminal Justice, Cybersecurity, Information Security, Data/Computer Science, or a related field is recommended
Equivalent practical experience in T&S, fraud investigations, or identity verification will be considered in place of a degree
Relevant certifications such as CFE, CAMS, or IDV/identity risk vendor certifications are a plus

Benefits

Comp & perks

Remote work arrangement
Opportunity to work with a global, distributed workforce
Work on multilingual GenAI data and evaluation systems
Professional collaboration with Research Labs, Quality Strategy Architecture (QSA), and Forward Deployment Engineering