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Content Operations Specialist
Welocalize. Perform daily content curation activities for written publications and audio content using established SOPs, checklists, and client guidelines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates native-level or fully bilingual fluency in the required language(s) with strong cultural awareness, alongside proficiency in content curation, validation, and quality assurance processes. Exhibits strong attention to detail, time management, and problem-solving skills while adhering to established guidelines and standards.
Highest-signal resume keywords
Bilingual FluencyContent CurationAttention To DetailTime ManagementDigital QA
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content ValidationMetadata ManagementBasic Problem-SolvingQuality Standards AdherenceRepetitive Task Management
Soft Skills
Strong Attention To DetailAbility To Follow ProceduresEffective CommunicationAdaptability
Tools & Technologies
MS OfficeWeb BrowsersTicketing Systems
Industry Keywords
Content OperationsContent ReviewDigital QAInformation SecurityConfidentiality
About the role
Key responsibilities & impact- Perform daily content curation activities for written publications and audio content using established SOPs, checklists, and client guidelines
- Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when explicitly covered by guidelines
- Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence
- Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements
- Follow information security, confidentiality, and secure work environment requirements (where applicable)
- Maintain high attention to detail while completing repetitive or high-volume tasks
- Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency
Requirements
What you’ll need- Native-level or fully bilingual fluency (spoken and written) in the required language(s) and strong cultural awareness of the relevant market(s)
- Strong attention to detail and ability to follow step-by-step procedures and quality standards
- Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path)
- Strong time management and ability to consistently meet productivity and quality expectations
- Comfort working with multiple tools and web platforms; ability to learn new systems quickly
- Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers
- Comfortable working in a role that may involve exposure to content some may find sensitive or offensive
- Experience: 1–2 years in content operations, content review, digital QA, or similar is preferred but not required (role-dependent)