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Content Operations Specialist
Welocalize. Perform daily content curation for written publications and audio content using SOPs, checklists, and client guidelines .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates native-level fluency in required languages and strong cultural awareness, with a focus on content curation, validation, and adherence to quality standards. Excels in time management and accuracy while managing high-volume tasks and utilizing various tools and platforms.
Highest-signal resume keywords
Native-Level FluencyContent CurationAttention To DetailTime ManagementDigital QA
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content ValidationBasic Problem-SolvingRepetitive Task AccuracyContent ReviewDigital QA
Soft Skills
Cultural AwarenessAttention To DetailAbility To Follow ProceduresFeedback IncorporationComfort With Sensitive Content
Tools & Technologies
MS OfficeWeb BrowsersInternal Tools
Industry Keywords
Content OperationsQuality StandardsThroughput ManagementTurnaround TimeInformation Security
About the role
Key responsibilities & impact- Perform daily content curation for written publications and audio content using SOPs, checklists, and client guidelines
- Validate content and metadata for completeness, consistency, and basic accuracy
- Apply straightforward corrections covered by guidelines
- Identify and document content issues, defects, and bugs using internal tools
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME
- Manage assigned queues to meet throughput and turnaround-time/SLA requirements
- Follow information security, confidentiality, and secure work environment requirements
- Maintain accuracy during repetitive or high-volume tasks
- Participate in team meetings, calibration sessions, and required training
- Incorporate feedback to improve accuracy and consistency
Requirements
What you’ll need- Native-level or fully bilingual fluency (spoken and written) in the required language(s)
- Strong cultural awareness of the relevant market(s)
- Strong attention to detail and ability to follow step-by-step procedures and quality standards
- Basic problem-solving skills
- Strong time management and ability to meet productivity and quality expectations
- Comfort working with multiple tools and web platforms
- Ability to learn new systems quickly
- Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers
- Comfortable working with content some may find sensitive or offensive
- Experience in content operations, content review, digital QA, or similar is preferred but not required
Benefits
Comp & perks- Full-time employment
- Hourly role