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People Operations Generalist
West Pak Avocado, Inc.. Serve as the team’s subject matter expert on employee benefit programs, including medical, dental, vision, life insurance, short- and long-term disability, EAP, and 401(k) .
Posted 11/4/2026full-timeMurrieta • California • United StatesMid-LevelSenior💰 $73,000 - $90,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in employee benefit programs and leave administration, including compliance with California and federal laws. Proficient in HRIS management and relationship-building across organizational levels.
Highest-signal resume keywords
Employee Benefit ProgramsLeave AdministrationBilingual in English and SpanishHRIS ProficiencyCalifornia and Federal Leave Laws
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Benefits AdministrationLeave ManagementInvoice ReconciliationData AuditsPolicy InterpretationEmployee RelationsFMLA ComplianceCOBRA ProcessesACA TrackingHRIS Management
Soft Skills
Relationship BuildingOrganizational SkillsDiscretionJudgmentProactive Attitude
Tools & Technologies
MS Office SuiteADP
Certifications & Qualifications
PHRSHRM-CPCEBSCLMS
Industry Keywords
ManufacturingDistributionAgriculturePlant EnvironmentEmployee Benefits Compliance
About the role
Key responsibilities & impact- Serve as the team’s subject matter expert on employee benefit programs, including medical, dental, vision, life insurance, short- and long-term disability, EAP, and 401(k)
- Lead open enrollment planning and execution with the People Operations team, brokers, and carriers
- Oversee benefits enrollments, qualifying life event changes, and COBRA processes
- Partner with the Director of People Operations on complex benefits questions and escalated claim, eligibility, and billing issues
- Support monthly invoice reconciliation, HRIS and carrier data audits, benefits compliance, ACA tracking and reporting, and required notices
- Lead the team’s approach to leaves of absence, including FMLA, CFRA, Pregnancy Disability Leave, California paid sick leave, and personal leaves
- Guide employees and teammates through SDI and PFL and coordination with benefits, pay, and disability plans
- Partner on the ADA/FEHA interactive process and reasonable accommodation requests
- Develop and maintain leave tracking tools, templates, and processes
- Coordinate with Safety on workers’ compensation leaves and modified duty
- Train and support teammates on benefits and leave procedures and legal and policy changes
- Advise employees and managers on policy interpretation, employee relations, discipline, and separations
- Assist with sensitive investigations related to policy violations and employee relations concerns
- Coordinate onboarding and new hire orientation and conduct exit interviews
- Maintain accurate HRIS records and update the employee handbook, directory, and organizational chart
- Support performance programs, employee recognition initiatives, and West Pak Cares events
- Perform other duties as assigned
Requirements
What you’ll need- 5+ years of HR experience, with significant hands-on experience in benefits and leave administration (required)
- Fully bilingual in English and Spanish, with strong speaking, reading, and writing skills (required)
- Working knowledge of California and federal leave and benefits laws, including FMLA, CFRA, PDL, ADA/FEHA, COBRA, and ACA
- Experience in a manufacturing, distribution, agriculture, or plant environment strongly preferred
- Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
- PHR, SHRM-CP, CEBS, or CLMS certification a plus
- Proficiency with MS Office Suite and HR systems such as ADP
- Proven ability to build relationships and earn trust across all levels of the organization
- Highly organized and efficient, with the ability to manage multiple cases and deadlines at once
- Discretion and sound judgment with confidential information
- A confident, proactive self-starter who thrives in a fast-paced, high-energy environment and loves to keep learning
- Ability to work day shift, Monday through Friday, with flexibility for overtime
- Ability to travel 5–10% to New Jersey and Texas
- Ability to meet physical requirements, including prolonged sitting, occasional standing and walking, bending, stooping, reaching, and lifting/carrying files and materials typically weighing less than 25 pounds
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability coverage
- 401(k) plan
- Flexible overtime availability
- Equal opportunity employment protections
- Consideration under the California Fair Chance Act for qualified applicants with arrest and conviction records