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Director of Operations
WESTECH International, Inc.. Oversee daily operations across multiple government contracts and locations .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in government contracting and program management, with a strong focus on operational oversight, compliance, and performance improvement. Proven ability to lead teams, manage multiple priorities, and maintain effective relationships with stakeholders.
Highest-signal resume keywords
Government Contracting ExperienceProgram ManagementLeadership SkillsDoD Top Secret ClearanceOperational Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract Performance ManagementBudget PlanningQuality Management SystemOperational Process ImprovementStaffing and Scheduling
Soft Skills
Communication SkillsOrganizational SkillsProblem-Solving SkillsSound JudgmentAbility to Manage Multiple Priorities
Certifications & Qualifications
Bachelor’s DegreeActive DoD Top Secret Clearance
Industry Keywords
Federal Government ContractingPerformance Work StatementsISO CertificationCustomer SatisfactionOperational Safety
About the role
Key responsibilities & impact- Oversee daily operations across multiple government contracts and locations
- Supervise and support Program Managers to ensure contract requirements and performance expectations are met
- Establish operational priorities and hold Program Managers accountable for contract performance
- Monitor staffing, funding, deliverables, and contract periods of performance
- Assist Program Managers with staffing, scheduling, performance concerns, and other operational matters
- Ensure compliance with Performance Work Statements, contract requirements, company policies, contractual obligations, and regulatory requirements
- Address operational concerns and escalate significant issues to executive leadership
- Serve as Program Manager for assigned contracts as needed
- Maintain relationships with government customers, Prime Contractors, and other stakeholders
- Conduct site visits to review operations, meet with employees, and address concerns
- Monitor customer satisfaction and resolve performance issues
- Participate in customer meetings and contract reviews
- Own and manage the company’s Quality Management System
- Lead internal audits and support external audits and ISO certification efforts
- Identify opportunities to improve operational processes and contract performance
- Support proposal development, re-competes, data calls, staffing plans, operational approaches, and contract transitions
- Coordinate with Business Development, HR, Contracts, Finance, Security, and Operations
- Support startup activities to ensure staffing, resources, and operational requirements are in place
- Monitor contract funding, labor utilization, overtime, and operational expenses
- Assist with budget planning and resource allocation
- Identify operational or financial issues and recommend solutions
- Ensure workplace safety requirements are followed across contract locations
- Provide leadership and guidance to Program Managers and site teams
- Keep executive leadership aware of operational performance and concerns
- Ensure readiness for audits, inspections, and contract reviews
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor’s degree or equivalent experience
- 5+ years of experience in government contracting, program management, or related operations
- Experience supervising personnel or managing government contracts
- Knowledge of federal government contracting and contract performance requirements
- Strong leadership, communication, organizational, and problem-solving skills
- Ability to manage multiple priorities and work effectively with employees, customers, and management
- Must be a U.S. Citizen
- Active DoD Top Secret Clearance or ability to obtain
- Understanding of government contract operations and requirements
- Ability to supervise and support employees across multiple locations
- Sound judgment and ability to address operational matters fairly and objectively
- Ability to identify problems, develop solutions, and follow through on corrective actions
- Ability to work independently while keeping leadership informed of significant issues
Benefits
Comp & perks- 10% performance bonus
- Quarterly performance-based bonus tied to agreed upon measurable goals
- Flexible, fully remote work environment
- Group medical, dental, and vision coverage
- Employer-paid life/AD&D, short- and long-term disability insurance
- Supplemental insurance (accident, critical illness, hospital, voluntary life/AD&D)
- 401(k) with immediate company contribution (up to 4% of salary) and 100% vesting
- Paid time off (PTO), sick leave, holidays, and bereavement leave
- Tax-free Health and Dependent Care Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- Tuition assistance and professional development support
- Performance incentives, spot bonuses, and employee referral bonuses