Technical Support – Pre-Sales

Westermo Network Technologies

. Primary point of contact for customers in Switzerland regarding technical questions related to applications, support, and after-sales services .

Posted 10/21/2026full-timeBubikon • SwitzerlandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical consulting and customer support, with a strong focus on networking, data communications, and tailored solution development. Proficient in preparing technical documentation and delivering presentations, while effectively communicating complex topics to diverse audiences.

Highest-signal resume keywords

Technical ConsultingCustomer SupportNetworking KnowledgeFluent Communication in German and EnglishPre-Sales Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical EngineeringAutomation EngineeringComputer ScienceNetworkingData CommunicationsTechnical SupportProject WorkSolution DevelopmentTechnical DocumentationQuotation Preparation

Soft Skills

Strong Communication SkillsNegotiation SkillsSolution-Oriented MindsetStructured ApproachIndependent Work

Industry Keywords

Energy SectorWater SectorWastewater SectorMarket TrendsCustomer Requirements

About the role

Key responsibilities & impact

Primary point of contact for customers in Switzerland regarding technical questions related to applications, support, and after-sales services
Customer support provided remotely and directly on site
Analysis of customer requirements and development of customized network and solution concepts
Support for Key Account Managers in consulting, planning, training, and commissioning at customer sites
Technical consulting in pre-sales situations
Support in preparing quotations and solutions
Preparation of technical documentation, network concepts, and training materials
Representing the company through presentations at trade fairs, events, and conferences
Communicating complex topics in a clear and practical manner
Monitoring market and technology trends
Applying insights to customer projects and internal development initiatives

Requirements

What you’ll need

Completed technical training or degree in electrical engineering, automation engineering, computer science, or a comparable field
Knowledge of networking, data communications, or IT
Ideally, experience in technical support, pre-sales, or project work involving data networks or industrial infrastructures
Additional industry knowledge in the energy and water/wastewater sectors is an advantage
Structured, independent, and responsible approach to work
Understanding of customer requirements and a solution-oriented mindset
Strong communication skills, confident manner, and negotiation skills
Fluent communication skills in German and English
French is a plus
Complete application documents: CV, certificates, and cover letter
Please include your salary expectations

Benefits

Comp & perks

Flexible working hours with the option to work remotely
Summer and Christmas parties
Kick-off events
Modernly equipped workplace
Targeted training and professional development opportunities
Free beverages, including water, coffee, hot chocolate, and tea
Ample parking spaces directly in front of the building
International exchange and collaboration with experts from global locations
Room to make an impact and actively shape processes
Open working environment and flat hierarchies