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Client Relationship Manager
Western Alliance Bank. Manage client relationships and ensure excellent client service and delivery .
About the role
Key responsibilities & impact- Manage client relationships and ensure excellent client service and delivery
- Drive product efficiency projects and potentially lead other business-related projects
- Collaborate with new business development staff on new business conversations with existing or prospective clients
- Manage clients overseeing CLOs and Leverage Finance Facilities
- Oversee day-to-day operations and reporting delivery with assigned client service associates
- Develop and maintain relationships with Corporate Trust clients
- Review and accept new client relationships based on account acceptance policies and procedures
- Provide quality service responsive to client needs and expectations
- Identify business risks and operational challenges, mitigate risk, and enhance operating systems and processes
- Coordinate development and implementation of operational changes
- Potentially meet revenue, new business, and expense goals
- Review client reporting and address required issues or changes
- Provide clients with required information and respond to interested-party queries
Requirements
What you’ll need- 6+ years of related experience in Corporate Trust or similar field
- Bachelor's degree in related field required
- Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
- Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Advanced speaking and writing communication skills
- May require up to 25% travel
Benefits
Comp & perks- Competitive salaries
- An ownership stake in the company
- Medical and dental insurance
- Time off
- 401k matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
- Annual bonus/incentives earned
- Restricted stock
- Up to 25% travel may be required