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Lending Administration Manager
Western Alliance Bank. Govern day-to-day execution of Lending Administration workflow .
About the role
Key responsibilities & impact- Govern day-to-day execution of Lending Administration workflow
- Ensure outputs meet policy, regulatory, and quality requirements
- Provide formal review and approval where required
- Ensure timely issue escalation and resolution
- Oversee reporting and analytics for workflow performance, including capacity, service levels, exceptions, and quality
- Use workflow insights to manage priorities, improve throughput, and drive consistent execution across the program and/or team
- Lead process controls and governance expectations, including documentation standards, evidence retention, and SOX/control testing support
- Coordinate responses to audit and control inquiries for the team’s scope
- Partner with Lending, Credit, Operations, Compliance, and Technology to resolve systemic issues
- Implement procedural and tooling changes, drive adoption of process improvements, and ensure team training and adherence
- Lead and develop a dedicated program and/or framework when needed
- Serve as a senior lead supporting the Lending Administration Department
- Review analysts’ work and lead defined workstreams and initiatives at the direction of senior leaders
Requirements
What you’ll need- 7+ years of related experience in Credit Administration or similar field
- Bachelor's degree in related field required
- Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services
- Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices
- Intermediate to advanced knowledge of commercial credit-related discipline with experience with a variety of lending products and segments
- Ability to problem-solve independently, adapt to changing priorities, act with urgency, and deliver across projects
- Analytical, organizational, communication, and collaboration skills
- Advanced speaking and writing communication skills
Benefits
Comp & perks- Annual bonus/incentives
- Restricted stock
- Ownership stake in the company
- Medical insurance
- Dental insurance
- Time off
- 401(k) matching program
- Tuition assistance program
- Employee volunteer program
- Wellness program
- Hands-on business and finance learning opportunities
- Reasonable accommodations for individuals with disabilities