Account Manager, Microsoft Dynamics 365

Western Computer

. Serve as the main point of contact for existing clients .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 - $110,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Microsoft Dynamics solutions, including Dynamics 365, with a strong focus on client relationship management and account growth strategies. Proven ability to communicate effectively with stakeholders at all levels and drive revenue through tailored solutions and proactive support.

Highest-signal resume keywords

Microsoft Dynamics 365 ExpertiseB2B Technology Sales ExperienceERP Solutions SellingClient Relationship ManagementNegotiation and Presentation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Microsoft Dynamics SolutionsBusiness CentralF&SCMCustomer EngagementAXNAVCRMSales Strategy DevelopmentProposal CreationPipeline Management

Soft Skills

Excellent Written CommunicationCollaborationClient AdvisoryDynamic Team EnvironmentInterpersonal Skills

Tools & Technologies

CRM SoftwareMicrosoft Technologies

Industry Keywords

Account ExpansionBusiness Value PresentationsMarket TrendsProfessional ServicesSoftware Subscriptions

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the main point of contact for existing clients
Maintain consistent communication and provide proactive support
Develop and maintain relationships with key client stakeholders
Understand client business needs and offer tailored Microsoft Dynamics solutions
Identify account expansion opportunities through additional Microsoft Dynamics solutions, training, and services
Develop and implement account growth strategies and drive revenue
Own research, prospecting, discovery, solution proposals, business value presentations, negotiations, and closing
Create proposals for software subscriptions and professional services, including Business Cases, Journey Maps, Value Maps, Project Charters, and Statements of Work
Provide buy-in demonstrations of Microsoft technologies and coordinate product demonstrations with presales resources
Coordinate and lead sales kick-off calls with project teams for smooth transitions
Guide clients in understanding the value of Microsoft Dynamics products and services
Advise clients on maximizing Microsoft Dynamics solutions for growth and efficiency
Track sales activity and opportunities in the CRM
Provide pipeline updates and forecasts
Monitor Microsoft Dynamics ecosystem trends and developments
Provide clients with relevant market and product information

Requirements

What you’ll need

5+ years of technology-based selling experience in a business-to-business environment
5+ years of selling ERP solutions, specifically with working knowledge of Microsoft Dynamics 365
Previous experience with Business Central, F&SCM, Customer Engagement, and legacy applications (AX, NAV, and CRM)
Ability to understand a company’s pain points, build a solution vision demonstrating business value, communicate the benefits of partnering with Western Computer, and convey the ability to achieve desired outcomes
Ability to work in a dynamic, collaborative team environment
Excellent written communication, negotiation, and presentation skills
Ability to interface effectively with employees and customers at all levels, including C-level executives

Benefits

Comp & perks

Comprehensive medical, dental, and vision healthcare coverage
401(k) retirement plan
Generous paid time off for vacations, holidays, and sick days
Fully remote work from the location of your choice