Senior Site Reliability Engineer, Risk and Compliance Platforms

Western Union

. Design, implement, and continuously improve the reliability, scalability, performance, and resiliency of Risk and Compliance platforms .

Posted 11/9/2026full-timeAustin • Texas • United StatesSenior💰 $125,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and implementing resilient Risk and Compliance platforms, with a strong focus on observability, incident response, and automation. Proficient in leveraging cloud technologies and engineering practices to enhance operational effectiveness and ensure compliance with regulatory standards.

Highest-signal resume keywords

Site Reliability EngineeringAWS Cloud ServicesJava ProgrammingObservability TechnologiesIncident Response

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Hard Skills

Distributed SystemsPerformance EngineeringAutomation SolutionsChaos EngineeringDisaster RecoveryMonitoring and AlertingData IntegrityReconciliationValidationCapacity Testing

Soft Skills

CollaborationProblem-SolvingLeadership

Tools & Technologies

KubernetesDockerHelmDynatraceOpenTelemetryAWS Fault Injection ServiceLitmusChaosGremlinGitHub CopilotMicrosoft Copilot

Industry Keywords

FintechPaymentsCybersecurityRegulatory ReportingFraud PreventionHealthcare TechnologyAMLSanctions ScreeningTransaction MonitoringCustomer Due Diligence

Tech Stack

Tools & technologies

AWSCloudCyber SecurityDistributed SystemsDockerJavaKubernetesPython

About the role

Key responsibilities & impact

Design, implement, and continuously improve the reliability, scalability, performance, and resiliency of Risk and Compliance platforms
Establish and manage service level indicators, service level objectives, error budgets, recovery time objectives, and recovery point objectives for critical services
Build observability solutions for technical system health and business-processing health
Validate that critical transactions, compliance controls, and downstream workflows are received, processed completely, and delivered successfully
Develop monitoring, reconciliation, exception management, replay, recovery, and validation capabilities
Design telemetry, dashboards, logging, distributed tracing, and alerting
Create alerting strategies aligned to customer, transaction, control, and regulatory impacts
Automate operational processes and build self-service capabilities to improve diagnosis, recovery, and engineering productivity
Lead and support incident response, root cause analysis, corrective action planning, and validation of restored business processing
Apply chaos engineering or controlled failure testing using AWS Fault Injection Service, LitmusChaos, Gremlin, or related approaches
Partner with software engineers, architects, infrastructure teams, cybersecurity teams, data engineers, and business stakeholders
Execute resiliency testing, capacity testing, and disaster recovery exercises
Leverage AI-assisted engineering capabilities to improve operational effectiveness, diagnosis, and response outcomes

Requirements

What you’ll need

Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field, or equivalent professional experience
7+ years of experience building, operating, or supporting distributed production systems
5+ years of experience applying Site Reliability Engineering, Production Engineering, Platform Engineering, or similar practices
Experience developing software or automation solutions using Java, Python, or related programming languages
Experience with AWS, Kubernetes, Docker, Helm, and modern containerized platforms
Experience with observability technologies such as Dynatrace, OpenTelemetry, distributed tracing, logging, monitoring, and alerting
Experience supporting distributed systems, event-driven architectures, cloud-native applications, complex service dependencies, and business-critical processing workflows
Experience with incident response, disaster recovery, performance engineering, or production readiness practices
Currently authorized to work in the United States on a full-time basis
Western Union will not sponsor applicants for work visas for this position
Preferred: experience in payments, fintech, banking, fraud prevention, financial crime, cybersecurity, healthcare technology, or another regulated industry
Preferred: experience supporting AML, sanctions screening, transaction monitoring, investigations, customer due diligence, fraud prevention, or regulatory reporting platforms
Preferred: experience designing solutions focused on data integrity, reconciliation, processing completeness, validation, or recovery
Preferred: experience with multi-region architectures, active-active environments, regional failover strategies, or large-scale disaster recovery exercises
Preferred: experience building internal developer platforms, self-service operational capabilities, or runbook automation solutions
Preferred: experience using GitHub Copilot, Microsoft Copilot, AI agents, or similar technologies

Benefits

Comp & perks

Short-term incentives
Multiple health insurance options
Accident and life insurance
Best-in-class development platforms
Medical, Dental, Vision, and Life Insurance
Tuition Assistance Program
Employee Discount Program
Parental Leave
401K Plan
Hybrid work arrangement with office attendance expected a minimum of three days a week
Recruitment accommodations for applicants, including those with disabilities