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Westfield Insurance

Personal Lines Underwriting and Sales Manager

Westfield Insurance

. Lead, coach, and develop a high-performing team of Personal Lines Underwriters .

Posted 10/12/2026full-timeWestfield Center • Ohio • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Personal Lines Underwriting, including risk selection, performance evaluation, and team leadership. Proven ability to develop high-performing teams and drive profitable growth through effective underwriting strategies and business planning.

Highest-signal resume keywords
Personal Lines UnderwritingP&C Underwriting ExperienceTeam LeadershipBusiness Plan DevelopmentCPCU Designation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Technical UnderwritingRisk SelectionPerformance EvaluationBudget ManagementComplex Exposure UnderwritingWorkflow ImprovementData AnalysisPortfolio ManagementSales Strategy DevelopmentPerformance Accountability
Soft Skills
CoachingMentoringCustomer FocusProblem SolvingCollaboration
Certifications & Qualifications
CPCUARMCICAFSBAU
Industry Keywords
Personal LinesUnderwriting CultureAgency Relationship ManagementPerformance ExpectationsBusiness Insights

About the role

Key responsibilities & impact
  • Lead, coach, and develop a high-performing team of Personal Lines Underwriters
  • Establish performance expectations, evaluate results, and address performance gaps
  • Foster a customer-focused, solution-oriented underwriting culture
  • Provide technical underwriting guidance on complex new and renewal business
  • Guide risk selection and underwriting decisions for profitable portfolio performance
  • Monitor underwriting quality, portfolio trends, and business results
  • Support agency relationship management, performance discussions, consultations, and complex issue resolution
  • Collaborate with regional leadership to align underwriting resources with agency opportunities and profitable growth priorities
  • Lead the Personal Lines Underwriting Services Unit
  • Manage the underwriting team’s relationship with the Personal Lines Service Center
  • Improve underwriting workflows, processes, and work allocation with Personal Lines Operations
  • Translate business objectives into team expectations, measurable outcomes, and improvement initiatives
  • Use performance data and business insights to identify trends and drive accountability
  • Contribute to the evolution of the Personal Lines Underwriting & Sales Team

Requirements

What you’ll need
  • 5+ years of P&C underwriting and sales experience
  • Experience profitably underwriting complex exposures
  • Experience developing and executing business plans
  • Experience with personnel management
  • Experience developing and managing budgets with acceptable variances
  • Ability to build and retain strong underwriting and sales teams
  • Ability to identify learning opportunities
  • Ability to train, coach, and mentor staff
  • Working towards or possessing CPCU, ARM, CIC, AFSB and/or AU designations
  • Valid driver’s license and driving record conforming to company standards
  • Bachelor’s degree or commensurate experience
  • Currently authorized to work full-time in the United States without employer sponsorship

Benefits

Comp & perks
  • Employee growth and development opportunities
  • Hybrid work arrangement
  • Opportunities to work with agents, customers, and cross-functional teams
  • Professional development through coaching, mentoring, and continuous learning