Small Business Underwriting Team Lead

Westfield Insurance

. Monitor commercial lines staff performance against established goals .

Posted 10/22/2026full-timeWestfield Center • Ohio • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Underwriting, focusing on Property and Casualty, with a strong emphasis on Risk Management, Compliance Management, and Financial Controls. Proven ability to lead teams, drive underwriting profitability, and implement effective strategies for business growth and retention.

Highest-signal resume keywords

Underwriting ExperienceProperty And Casualty UnderwritingRisk ManagementCompliance ManagementData Analysis And Reporting

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Underwriting StrategyKPI TrackingTechnical DocumentationCommercial Lines UnderwritingFinancial Controls

Soft Skills

Coaching And DevelopmentCustomer Service ManagementTeam CollaborationPerformance Management

Industry Keywords

Insurance Industry KnowledgeData-Driven Decision MakingBusiness Plan DevelopmentExposure ControlTalent Management

About the role

Key responsibilities & impact

Monitor commercial lines staff performance against established goals
Participate in branch strategy and business plan development
Drive underwriting profitability, growth, and retention for new and renewal business
Exercise underwriting authority and ensure quality risk selection and exposure control
Handle underwriting referrals exceeding team members' authority limits
Establish calibrated, objective, data-driven authority grants for underwriters
Collaborate with Underwriting Operations and Territory Managers/Leaders
Partner with QA underwriting to develop team underwriting acumen and decision-making
Coach and develop team members through one-on-one interactions and underwriting reviews
Manage talent, employee selection, performance, morale, and work environment
Manage priorities and workload distribution and remove barriers
Complete personnel, salary administration, and reporting duties
Research industry topics, trends, methods, and best practices and share knowledge
Lead and manage production and support staff
Provide underwriting insights supporting product innovation, development, and maintenance
Manage personal book-of-business goals and implement regional strategies
Review and evaluate regional new and renewal business against underwriting guidelines, competition, and geographic focus
Answer questions from underwriting team members and internal and external customers about premiums and processes

Requirements

What you’ll need

5-8 years of Underwriting experience
Bachelor's degree in a related field and/or commensurate experience
Property and Casualty Underwriting
Compliance Management
Risk Management
Financial Controls
Underwriting Strategy
Customer Service Management
Insurance Industry Knowledge
Technical Documentation
Commercial Lines Underwriting
KPI Tracking
Data Analysis and Reporting
Account Management