Lead Designer, Digital Experience Standards

WEX

. Define experience standards, patterns, and reference examples across WEX’s digital portfolio .

Posted 10/16/2026full-timeRemote • United StatesSenior💰 $154,600 - $171,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in defining and scaling design standards, patterns, and systems while leveraging AI-assisted coding and prototyping tools to enhance digital experiences. Exhibits strong visual design judgment and the ability to translate customer needs into cohesive, high-quality interactions across web and mobile platforms.

Highest-signal resume keywords

AI Coding And Prototyping ToolsDesign Standards And PatternsVisual Design TasteCustomer EmpathyCollaboration And Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Design StandardsVisual DesignDigital Experience DesignExperience Quality EvaluationInteraction PrinciplesUsability StandardsAccessibility StandardsDesign MDExperience Quality IndexPortfolio Management

Soft Skills

Attention To DetailCollaborative ApproachOutcome-Focused MindsetCoaching And MentoringInfluencing Without Authority

Tools & Technologies

CursorClaude CodeCodexDesign System EngineeringPrototyping Tools

Industry Keywords

Digital PortfolioBrand IdentityCustomer Trust MeasuresNPSCSAT

About the role

Key responsibilities & impact

Define experience standards, patterns, and reference examples across WEX’s digital portfolio
Build scalable systems for consistent WEX brand, tone, voice, and interaction across web and mobile experiences
Lead portfolio-level critique and calibration to raise design craft
Establish standards for voice, conversational, and multimodal interactions
Own reusable components, skills, standards, and machine-readable context for the agentic lifecycle
Partner with the design system engineer to create tokens, patterns, schemas, and documentation
Embed accessibility, usability, and brand quality into generated experiences by default
Use AI-assisted coding and prototyping tools including Cursor, Claude Code, and Codex
Establish an enterprise experience quality rubric
Develop agentic evaluation capabilities across customer portals, mobile apps, and internal tools
Produce a portfolio-level experience quality index and heat map
Correlate experience quality with NPS, CSAT, and customer trust measures
Partner with product designers, engineering, and branding to unify WEX’s digital portfolio
Coach and mentor designers across product teams without direct people management

Requirements

What you’ll need

Approximately 8–10 years of product, system, web, or related design experience across multiple products or portfolios
Demonstrated visual design taste, artistic judgment, strong attention to detail, and a high bar for polish and aesthetics across digital experiences
Ability to define, document, and scale design standards, patterns, and systems
Strong fluency with AI coding and prototyping tools, including Cursor, Claude Code, and Codex
Ability to use AI coding and prototyping tools practically in design workflows
Understanding of reusable, structured formats such as Design MD/design.md
Deep customer empathy and ability to translate customer needs, brand identity, tone, voice, and interaction principles into cohesive end-to-end experiences
Low-ego, collaborative, and outcome-focused approach
Ability to influence designers and cross-functional partners without relying on direct authority

Benefits

Comp & perks

Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
Quarterly or annual bonus eligibility for non-sales roles