Operation Analyst – Custodial Operations

WEX

. Monitor reporting and review consumer accounts for compliance with OFAC sanctions .

Posted 11/10/2026full-timeRemote • United StatesJunior💰 $55,800 - $60,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in compliance monitoring and operational efficiency within financial services, with a strong focus on regulatory frameworks such as OFAC and CIP/KYC. Proficient in data analysis and process enhancement to support partner operations and risk management.

Highest-signal resume keywords

Compliance MonitoringRegulatory FrameworksData AnalysisOperational EfficiencyProcess Enhancement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Risk OperationsInternal ControlsFinancial AnalysisSpreadsheet Data ManipulationAttention to DetailOperational Project ExecutionDocumentation ManagementTax ReportingWorkflow OptimizationSOP Development

Soft Skills

Organizational SkillsCommunication SkillsProblem-SolvingIndependenceAttention to Detail

Tools & Technologies

Google WorkspaceMicrosoft ExcelAutomation Technologies

Industry Keywords

OFACCIPKYCHSAIRS GuidelinesNon-Bank Custodian ComplianceHealthcare Financial Services

About the role

Key responsibilities & impact

Monitor reporting and review consumer accounts for compliance with OFAC sanctions
Review consumer identification documents for CIP compliance and notify partners of required action
Monitor consumer account balances, notify partners of overdrawn accounts, and coordinate end-of-year funding and reconciliation
Monitor third-party administrator and partner workflows for adherence to Non-Bank Custodian compliance standards and service levels
Collaborate with the Banking team to onboard and terminate partners and complete account setup, access, and banking processes
Resolve partner-submitted operational tickets and inquiries within established SLAs
Investigate and resolve escalated HSA tax-reporting inquiries, including Forms 1099-SA and 5498-SA
Maintain partner operational contact lists and distribute compliance notifications and operational alerts
Identify workflow friction points, recurring defects, and manual bottlenecks and suggest process enhancements
Update and maintain SOPs, process flows, and audit-ready control documentation
Compile sample documentation and evidence for internal and external control evaluations
Execute cross-functional operational projects as assigned
Identify and integrate AI and automation technologies to scale processes, reduce manual work, and mitigate operational risks

Requirements

What you’ll need

Bachelor’s degree in Business, Finance, Accounting, or a related field; or a minimum of 1 year of experience in risk operations, internal controls, banking, or healthcare financial services
Working familiarity with regulatory frameworks impacting HSAs, including IRS guidelines, CIP/KYC, and OFAC
Strong numerical and analytical capabilities, with high attention to detail in discrepancy identification
Strong organizational skills with demonstrated ability to manage competing operational deadlines independently
Proficiency in Google Workspace and Microsoft Excel
Clear, professional written and verbal communication skills across internal and partner-facing channels
Must successfully pass a comprehensive background investigation
Demonstrated capability to independently manage individual work-queues under changing priority environments
Strong working knowledge of spreadsheet data manipulation functions, including Pivot Tables, data filtering, and text matching

Benefits

Comp & perks

Health, dental and vision insurances
Retirement savings plan
Paid time off
Health savings account
Flexible spending accounts
Life insurance
Disability insurance
Tuition reimbursement
Quarterly or annual bonus eligibility for non-sales roles (based on role and applicable plan)