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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in architecting scalable pricing networks and integrating AI into operational processes while ensuring compliance with SOX/SSAE audit requirements. Proven ability to analyze operational data, drive process improvements, and enhance client satisfaction through effective collaboration and project management.
Highest-signal resume keywords
Pricing Network ArchitectureData Extraction And AnalysisProcess Improvement MethodologiesProject ManagementCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data ExtractionData AnalysisPricing PlatformsFunctional SpecificationsProcess ImprovementOperational Risk MitigationTechnical Requirements TranslationUAT LeadershipFinancial Data AnalysisCompliance Management
Soft Skills
Excellent Communication SkillsCritical ThinkingProblem-SolvingInterpersonal SkillsTime Management
Industry Keywords
SOX ComplianceSSAE AuditOperational ProcessesClient SatisfactionMatrixed Organizational Structure
About the role
Key responsibilities & impact- Architect scalable, technically sound pricing networks aligned with enterprise objectives
- Integrate AI and automation into operational processes
- Advise Product and Technology teams on pricing logic and platform scalability
- Drive initiatives that reduce manual processes and mitigate operational risks
- Translate operational gaps into technical requirements for cross-functional roadmaps
- Lead complex issue investigations and resolutions across technical, product and billing workstreams
- Analyze recurring issues and red flags to drive systemic process and technical improvements
- Develop and implement solutions to improve internal and external client satisfaction
- Ensure compliance with internal controls, SOX/SSAE audit requirements, procedures, policies and contracts
- Mitigate financial risk related to service levels and compliance
- Provide customer service to cornerstone clients and partner with Sales, Marketing and Relationship teams
- Deliver monthly reporting to finance, risk and sales management
- Analyze operational and financial data and present actionable insights to leadership and partners
- Lead complex partner initiatives and enterprise-level projects
- Lead UAT for new platforms and technical enhancements
- Collaborate with internal teams to implement partner-program enhancements
- Assist with staff training and close team knowledge gaps
- Serve as a subject matter expert on available functionality and pricing operations
Requirements
What you’ll need- Bachelor’s degree and/or minimum of 3-5 years of experience in related fields
- Technical proficiency in data extraction and analysis tools
- Direct experience with WEX-specific pricing platforms and internal settlement logic
- Experience translating complex business/financial requirements into functional specifications for Product and Technology teams
- Experience identifying and executing process improvement initiatives using process improvement methodologies
- Excellent oral and written communication skills
- Demonstrated project management capabilities
- Results-driven, action-oriented and self-motivated
- Superior critical thinking, problem-solving and decision-making skills
- Flexible and adaptable to change
- Ability to collaborate with and influence all levels of the organization
- Excellent time management, prioritization, goal-setting, planning and work scheduling skills
- Exceptional interpersonal and customer service skills
- Proven ability to navigate and influence in a matrixed organizational structure
- Ability to operate effectively and calmly in a complex and changing environment
- Ability to identify opportunities to improve departmental and individual performance and efficiencies
- Solid presentation skills
Benefits
Comp & perks- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- Quarterly or annual bonus eligibility for non-sales roles
