Head of Operations

Whippy

. Own revenue operations, including billing, collections, payments, quote-to-cash, sales operations, commission calculations, deal desk support, HubSpot setup, and account changes .

Posted 10/4/2026full-timeRemote • United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in revenue operations, including billing, collections, and contract management, while effectively managing teams and processes to ensure operational efficiency. Proficient in using operational tools and systems to support SaaS business functions and partner relationships.

Highest-signal resume keywords

Revenue Operations ManagementContract ManagementTeam LeadershipOperational Tool AdministrationSaaS Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BillingCollectionsContract ManagementProcess DocumentationData ReviewPipeline ManagementVendor ManagementCommission CalculationsQuote-To-CashOperational Strategy

Soft Skills

Highly OrganizedClear Written CommunicationDirect Communication

Tools & Technologies

HubSpotStripeSalesforceDeelPandaDocDocuSignATSERP

Industry Keywords

SaaSRevenue SharingPartner AgreementsSOC 2 ReadinessHR Tech

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Own revenue operations, including billing, collections, payments, quote-to-cash, sales operations, commission calculations, deal desk support, HubSpot setup, and account changes
Manage contracts using company templates, including order forms, MSAs, NDAs, and partner agreements
Manage vendors and SaaS, including renewals, usage audits, seat counts, and costs
Administer partner revenue sharing, payments, records, pipeline, and co-marketing logistics
Run recruiting operations for open roles except final interviews
Manage sourcing, outreach, scheduling, Ashby pipeline, offers, Deel, onboarding, offboarding, PTO, expenses, and review cadence
Hire and manage an Operations Associate
Document processes so junior employees can run them
Own enterprise security and data review materials and SOC 2 readiness
Manage access control, offboarding security, and tooling to prevent financial or data leakage
Progress toward operating cadence, partner strategy and enablement, pricing and deal modeling, and industry expansion research
Reconcile systems, eliminate overdue invoices, and transition operational ownership away from the CEO

Requirements

What you’ll need

Experience building an operations function from scratch
Hands-on experience with billing, collections, contracts, and systems
Experience managing people and building processes others can run independently
Experience handling important matters with partners, vendors, and customers
Willingness to be hands-on for the first six months
Highly organized, clear written communication, and comfort being direct with a founder
Fluent written and spoken English
Ability to work US Eastern hours
Experience at a SaaS company
Staffing or HR tech experience is a plus, not a requirement
Experience personally administering operational tools such as Stripe, HubSpot, Salesforce, an ERP, PandaDoc or DocuSign, Deel, or an ATS is requested in the application form

Benefits

Comp & perks

Bootstrapped and profitable company
Remote work
Opportunity to build and lead the operations function
High growth and expanding scope
Exposure to operating cadence, partner strategy, pricing, deal modeling, and industry expansion research
Flexible location across Latin America or the United States
WeWork office available in Buenos Aires