Market Manager

Whistle Express Car Wash

. Oversee day-to-day operations for 4–8 express carwash sites .

Posted 10/30/2026full-timeRemote • United StatesMid-LevelSenior💰 $66,300 - $118,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and operational management skills across multiple express carwash locations, ensuring adherence to company standards and delivering exceptional customer service. Capable of coaching and developing teams while effectively managing performance and operational efficiency.

Highest-signal resume keywords

Leadership ExperienceOperational ManagementCoaching And DevelopmentPerformance ManagementCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Site Operations ManagementKPI ReviewTask DelegationEquipment Performance MonitoringChemical ManagementLabor PlanningScheduling SupportPerformance Improvement PlanningCompliance AdherenceStaffing Management

Soft Skills

Strong CommunicationCoaching SkillsProblem-Solving Skills

Industry Keywords

Express CarwashRetail OperationsService OperationsField OperationsCustomer Concerns ResolutionSafety Rules AdherenceMechanical Equipment HandlingTeam EngagementMembership EngagementOutdoor Work Environment

About the role

Key responsibilities & impact

Oversee day-to-day operations for 4–8 express carwash sites
Conduct regular site visits to check wash quality, cleanliness, staffing, and compliance
Help Site Managers execute company standards and follow standard operating procedures
Assist with scheduling, labor planning, and task delegation
Coach and support Site Managers to build strong, engaged teams
Assist in hiring, onboarding, and training front-line team members and future leaders
Support performance management by giving clear, direct feedback
Ensure locations deliver fast, friendly, and consistent service
Support resolution of customer concerns
Drive membership engagement and service quality across the area
Ensure adherence to safety rules, equipment handling guidelines, and chemical management
Verify cleanliness, equipment checks, and daily/weekly routines
Identify operational gaps and help Site Managers close them
Monitor equipment performance and coordinate repairs and preventative maintenance
Review location-level KPIs and help build improvement action plans
Share performance updates, risks, and opportunities with the Market Director
Support initiatives improving efficiency, quality, and team performance
Own daily operational decisions, scheduling support, and coaching/development actions
Escalate major equipment issues, staffing shortages, safety concerns, and financial risks

Requirements

What you’ll need

3+ years of leadership experience in express carwash, retail, service, or field operations
Experience managing or supporting multiple locations preferred
Strong communication, coaching, and problem-solving skills
Ability to travel daily between assigned locations
Comfort working around mechanical equipment and in outdoor environments
Ability to stand and walk sites for extended periods
Ability to lift 25–50 pounds as needed during site visits
Ability to work outdoors year-round
Full-time role with travel across assigned locations
Requires flexibility, including some weekends or evenings based on business needs