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White Cap

Lead Operations Analyst

White Cap

. Develop and maintain labor-planning and strategic staffing models with Data and Business Intelligence teams.

Posted 10/6/2026full-timeOrange • Connecticut • United StatesSenior💰 $109,500 - $179,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Labor Planning, Financial Analysis, and Operations Analytics, with a strong focus on developing predictive models and KPI dashboards. Proficient in advanced Microsoft Excel modeling and capable of providing analytical guidance to cross-functional teams.

Highest-signal resume keywords
Labor PlanningFinancial AnalysisOperations AnalyticsPredictive ModelingKPI Dashboard Development

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisModeling PracticesBudgetingPerformance TrackingLabor KPI DashboardsStrategic Staffing ModelsWorkforce AnalyticsLabor Spending AnalysisCapacity PlanningDecision-Support Analyses
Soft Skills
Analytical GuidanceCommunication
Tools & Technologies
Microsoft Excel
Industry Keywords
Operations AnalyticsFinancial AnalysisWorkforce PlanningLabor Management SystemsCross-Functional Collaboration

About the role

Key responsibilities & impact
  • Develop and maintain labor-planning and strategic staffing models with Data and Business Intelligence teams.
  • Design, build, and maintain labor KPI dashboards and reporting solutions, including offline analyses and automated views.
  • Monitor, analyze, and report labor spending and productivity trends.
  • Identify opportunities and communicate recommendations to operational leaders.
  • Build predictive and financial models supporting productivity budgeting, workforce planning, and performance tracking.
  • Support capacity planning and hours-of-operation analyses by evaluating demand, labor requirements, service expectations, and cost implications.
  • Lead analytical workstreams for labor management systems and related reporting processes.
  • Provide senior analytical guidance, data standards, modeling practices, and project direction to analysts and cross-functional partners without direct people-management responsibility.
  • Perform other duties as assigned.

Requirements

What you’ll need
  • Typically requires BS/BA in a related discipline.
  • Generally 8+ years of experience in a related field with a BS/BA, or MS/MA and generally 5+ years of experience in a related field.
  • Certification is required in some areas.
  • 7+ years' experience in Operations Analytics, Financial Analysis, Labor Planning, Workforce Analytics, or a related field.
  • Demonstrates advanced Microsoft Excel modeling skills.
  • Experience as a Senior Financial Analyst, Senior Operations Analyst, Lead Business Intelligence Analyst, or equivalent advanced analytical professional.
  • Experience developing predictive models, KPI dashboards, budgets, and decision-support analyses.
  • Ability to perform overnight travel less than 5% of the time.