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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by executing service commitments, resolving complaints, and maintaining customer relationships. Proficient in managing product knowledge and supporting marketing campaigns while performing physical tasks in a construction and industrial environment.
Highest-signal resume keywords
Customer ServiceSales ExperienceAccount ManagementValid Drivers LicensePhysical Work Capability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product KnowledgeOrder ProcessingBackorder ManagementMetrics ReviewSite Visit Tracking
Soft Skills
Problem SolvingCommunicationOrganizational Skills
Certifications & Qualifications
HS DiplomaGED
Industry Keywords
Vending SolutionsMarketing CampaignsCustomer Needs IdentificationService CommitmentsCost Reduction
About the role
Key responsibilities & impact- Execute daily service commitments and identify customer needs
- Set up new customers in the program environment
- Follow up on backorders and pre-pack products
- Maintain product knowledge and service customers
- Escalate and resolve customer complaints and implementation issues
- Maintain itinerary and site visit logs, track visits and services, and identify patterns
- Promote product lines and services and support marketing campaigns
- Serve as subject-matter expert for vending solutions
- Review metrics and deliverables weekly with the manager and attend customer meetings
- Organize and clean on-site services, process orders, pick and pack orders
- Maintain customer relationships, resolve issues, identify improvement opportunities, and reduce costs
Requirements
What you’ll need- HS Diploma or GED strongly preferred
- 0-2 years of experience in area of responsibility
- 1+ years of sales or account management experience preferred
- Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements
- Must be willing and able to perform physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments
Benefits
Comp & perks- Overnight travel typically less than 5% of the time
- Career opportunities in a diverse work environment