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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in CRM configuration, including pipeline management, automation, and reporting, while effectively communicating solutions to clients and collaborating with cross-functional teams. Strong analytical skills and attention to detail support the development of scalable and user-friendly CRM solutions.
Highest-signal resume keywords
CRM ConfigurationHubSpot ExperienceData Quality ManagementAnalytical Problem-SolvingClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM PipelinesLead ManagementAutomationReportingData GovernanceWorkflow BuildingTroubleshootingDocumentationClient TrainingProcess Improvement
Soft Skills
Clear CommunicationAttention to DetailCuriosityInitiativeCollaboration
Tools & Technologies
HubSpotSalesforceMicrosoft DynamicsPipedrive
Certifications & Qualifications
HubSpot Certification
Industry Keywords
Sales OperationsMarketing OperationsRevOpsBusiness Process
About the role
Key responsibilities & impact- Join discovery sessions with Sales, Marketing, Customer Success and Operations teams
- Learn how existing processes work and identify areas for improvement
- Translate business needs into clear requirements and practical CRM solutions
- Configure CRM pipelines, properties, lifecycle stages and objects
- Build workflows for lead routing, handoffs, follow-ups and other business processes
- Create reports and dashboards that provide useful visibility
- Support clean data, CRM governance and scalable system design
- Troubleshoot issues and recommend workable solutions
- Document CRM logic, workflows and implementation decisions
- Prepare materials to help clients understand and use their CRM
- Train client teams and support adoption of new processes
- Explain solutions clearly in writing and conversation
- Collaborate with developers on integrations and cross-platform data flows
- Coordinate with colleagues and client stakeholders to keep delivery moving
Requirements
What you’ll need- At least 2 years of experience in CRM, Sales Operations, Marketing Operations, RevOps, consulting or business process roles
- Hands-on experience with HubSpot or another CRM platform, such as Salesforce, Microsoft Dynamics, Pipedrive, or similar
- A solid understanding of CRM pipelines, lead management, automation, reporting and data quality
- Strong analytical and problem-solving skills
- Clear communication and an interest in working with clients
- Care for detail and for building solutions that are easy to understand and maintain
- Curiosity, initiative and a willingness to keep learning
- Experience with HubSpot implementations and relevant certifications will be an advantage
- If your CRM experience is with another platform, willingness to build HubSpot expertise
Benefits
Comp & perks- A close-knit team working on complex CRM projects for ambitious organizations
- The chance to contribute across discovery, design, implementation and client enablement
- Collaboration with experienced consultants, solution architects and developers
- Support for learning and HubSpot certifications
- Hybrid working model
- Private health insurance
- Your birthday off
- Opportunities to progress towards a Senior CRM Solutions & Implementation Consultant or CRM Solutions Architect role