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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong sales capabilities with proven techniques to convert leads into loyal customers, while providing exceptional customer service and addressing concerns effectively. Proficient in managing appointments and deliveries, with a focus on customer satisfaction.
Highest-signal resume keywords
Sales ExperienceCustomer Service SkillsProblem-Solving SkillsNegotiation SkillsFluent Hindi and Punjabi
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesCustomer Relationship ManagementAppointment ManagementDelivery CoordinationHigh-Speed Internet Proficiency
Soft Skills
Exceptional CommunicationDiligent Customer CareTrust Building
Tools & Technologies
Personal ComputerHeadset
Industry Keywords
Electric BikesCustomer SatisfactionLead Conversion
About the role
Key responsibilities & impact- Efficiently handle a large number of calls, ensuring a high level of service
- Proactively provide in-depth details about the company's electric bikes
- Arrange appointments and manage deliveries
- Address customer concerns and objections diligently, ensuring their satisfaction and trust in the company's services
- Use proven selling techniques to turn potential customers into loyal clients
Requirements
What you’ll need- Native/Fluent Hindi and Punjabi speaker
- Excellent knowledge of English (C1-C2 level)
- 1+ years of experience in a sales role
- High-speed internet connection, personal computer, and headset
- Availability to work on the New York time zone schedule (shifts of 9 am - 6 pm or 2 pm - 11 pm New York Time)
- Exceptional problem-solving, negotiation, and customer service skills
Benefits
Comp & perks- Competitive salary with quarterly performance bonuses
- Friendly and supportive team
- Opportunity to work and grow professionally at an international level
