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About the role
Key responsibilities & impact- Manage the intake, prioritisation, scheduling, and allocation of work across multiple campaign and project types
- Monitor team capacity and workload to ensure resources are effectively utilised and deadlines are met
- Maintain visibility of project timelines, dependencies, risks, and delivery status across the portfolio
- Proactively identify bottlenecks, delivery challenges, and resource constraints, escalating issues when required
- Track campaign performance against agreed KPIs and support contingency planning when projects fall behind expectations
- Develop and continuously improve traffic management processes, reporting, forecasting, and resource-planning practices
- Collaborate with cross-functional stakeholders to ensure smooth project execution and operational excellence
- Provide leadership with clear insights into team capacity, project priorities, and delivery risks
- Report to the Senior Director, Delivery
- Partner with Delivery, Marketing, Advertising Operations, project managers, and external suppliers
Requirements
What you’ll need- Experience in a Traffic Manager, Resource Manager, Project Coordinator, or Workflow Management role
- Proven ability to manage workloads, resources, and competing priorities across multiple concurrent projects
- Strong organisational, planning, and prioritisation skills with excellent attention to detail
- Experience monitoring project progress, identifying risks, and driving issues through to resolution
- Excellent communication and stakeholder management skills, with confidence engaging senior leaders
- Experience using project, traffic, or resource-management platforms such as Asana, Workfront, Monday.com, or similar tools
- Experience within an agency, publishing, media, or marketing services environment preferred
- Knowledge of advertising operations, events, society partnerships, scientific content, or medical education delivery preferred
- Experience designing or improving traffic management, intake, resource planning, or workflow processes preferred
- Understanding of campaign performance metrics and operational contingency planning preferred
- Experience supporting teams through process improvement and workflow optimisation initiatives preferred
- Must attach a resume/CV when applying
Benefits
Comp & perks- Meeting-free Friday afternoons for heads-down work and professional development
- Professional development opportunities
- Continual learning and internal mobility
- Comprehensive benefits package
- Equal opportunity employer
- Reasonable accommodation for applicants and employees with disabilities