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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in manuscript processing and the peer review process, while providing high-quality customer service and effective communication with various stakeholders. Strong organizational and time management skills are essential for managing multiple tasks in a deadline-driven environment.
Highest-signal resume keywords
Manuscript ProcessingPeer Review ProcessProfessional Written CommunicationTime ManagementCustomer Service
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Verbal CommunicationCritical ThinkingDecision-MakingProblem SolvingOrganizational Skills
Tools & Technologies
Submission System
Industry Keywords
Editorial ServicesPeer Review ServicesFormatting RequirementsStakeholder LiaisonDeadline-Based Environment
About the role
Key responsibilities & impact- Support the Managing Editor, Senior Managing Editor, and/or Client Manager with manuscript processing, email-based tasks, and special projects
- Check in new papers submitted to assigned journals and verify formatting requirements
- Liaise between journal editors, authors, reviewers, and other stakeholders
- Apply knowledge of the peer review process from submission to acceptance
- Use the submission system to perform manuscript processing
- Understand how assigned duties relate to the department, division, and business unit
- Assist in training colleagues on assigned projects without supervisory responsibilities
- Follow communication guidelines and apply critical thinking to assigned tasks
- Provide high-quality customer service while meeting productivity goals and deadlines
- Assist with Editorial and Peer Review Services projects
- Communicate proactively and escalate issues appropriately
- Maintain professionalism and courtesy with colleagues and clients
Requirements
What you’ll need- Professional written and verbal English communication
- Strong time management skills
- Strong critical thinking and decision-making skills
- Customer-service-oriented problem solving and communication
- Ability to prioritize and manage multiple tasks in a deadline-based environment
- Excellent organizational and time management skills
- Excellent verbal and written communication skills
- A Bachelor’s degree
- Comfortable viewing articles describing or picturing graphic scientific content
Benefits
Comp & perks- Meeting-free Friday afternoons for focused work and professional development
- Opportunities for continual learning and internal mobility
- Employee programs supporting community, learning, and growth
- Comprehensive benefits package
- Reasonable accommodation for applicants and employees with disabilities
