Journal Operations Coordinator

Wiley

. Support administration of operational activities across the Research publishing business .

Posted 10/7/2026full-timePune • IndiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational and administrative skills with a focus on data accuracy and quality. Capable of supporting operational activities, project coordination, and process improvements within publishing operations.

Highest-signal resume keywords

Publishing OperationsData ManagementProject CoordinationOperational TrackingProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AuditingWorkflow UpdatesOperational Change TrackingData CleaningJournal Transition Support

Soft Skills

Strong Organizational SkillsAttention to DetailCollaborative ApproachAbility to Manage Multiple PrioritiesHigh Level of Responsiveness

Tools & Technologies

Management Information SystemsTicketing System SupportWiley Online Library Maintenance

Industry Keywords

Research PublishingEditorial SupportData AccuracyOperational EfficiencyCross-Departmental Coordination

About the role

Key responsibilities & impact

Support administration of operational activities across the Research publishing business
Provide operational support for day-to-day journal activities, including Wiley Online Library maintenance, Author Guidelines updates, editorial contact data auditing, operational change tracking, and ticketing system support
Perform downstream activities supporting the centralization of standard journal operational functions
Assist with large-scale programs and initiatives that enhance journal portfolios, improve efficiency, and reduce costs
Support an always-on operational capability for portfolio-wide projects
Execute operational activities focused on speed, accuracy, standardization, optimization, and harmonization
Coordinate title-level data updates in central management information systems, including data cleaning
Serve as a regional point of contact for cross-departmental information requests
Provide administrative support for data audits in STEP
Act as a first-line resource for data audit efforts across the Research business
Support annual and sprint-based initiatives to ensure data reliability
Provide administrative support for journal transitions and transformations, including new launches, takeovers, and transfers out
Track transition activities and provide due diligence support
Maintain and update forms, documentation, and supporting resources
Report to a Senior Manager within the Publishing Operations team

Requirements

What you’ll need

Bachelor's degree required; master’s degree preferred
1-3 years of relevant work experience in publishing operations, editorial support, data management, project coordination, or a related field
Relevant internships will also be considered
Strong organizational and administrative skills
Excellent attention to detail and commitment to data accuracy and quality
Ability to work effectively across regional teams and cross-functional stakeholders
Experience supporting process improvements, workflow updates, operational tracking, and data management activities
Strong coordination and project support skills with the ability to manage multiple priorities simultaneously
Ability to work independently while maintaining a high level of accuracy and responsiveness
Collaborative approach with a focus on standardization, efficiency, and continuous improvement
Experience working with management information systems, data audits, and operational tracking tools is preferred

Benefits

Comp & perks

Hybrid work model with on-site presence required
Meeting-free Friday afternoons
Professional development opportunities
Continual learning and internal mobility
Comprehensive benefits package
Reasonable accommodation for applicants and employees with disabilities