Senior Director, Business Analytics

Wiley

. Define and own the Wiley Research analytics strategy, priorities, roadmap, and alignment with executive strategic priorities .

Posted 9/29/2026full-timeRemote • United StatesSenior💰 $160,500 - $236,233 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial analytics, KPI framework development, and executive dashboard creation, with a strong ability to translate complex data into actionable insights for senior leadership. Proven track record in building and leading analytics functions, driving data governance, and fostering cross-functional collaboration.

Highest-signal resume keywords

Commercial Analytics ExpertiseKPI Framework DevelopmentExecutive Dashboard CreationData Governance LeadershipCross-Functional Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial ModellingRevenue AnalysisBusiness Scenario PlanningCompetitive IntelligencePerformance Measurement

Soft Skills

Exceptional CommunicationExecutive PresenceInfluencing StakeholdersMentoring TalentAdaptability

Tools & Technologies

SalesforceGainsightBigQueryPower BIAI-Augmented Analytics Tools

Industry Keywords

Commercial AnalyticsBusiness IntelligenceData GovernanceDigital TransformationScholarly Publishing

Tech Stack

Tools & technologies

BigQuery

About the role

Key responsibilities & impact

Define and own the Wiley Research analytics strategy, priorities, roadmap, and alignment with executive strategic priorities
Deliver advanced commercial analysis identifying growth opportunities, retention risks, and underperformance
Build the Research analytics function and activate, recruit, and develop analytical talent
Lead competitive intelligence and market analysis using external data, industry trends, and internal commercial performance data
Translate complex analytical findings into concise narratives for executives and board-level stakeholders
Evolve and standardize the Research KPI framework
Develop and maintain executive dashboards and performance reporting across regions, teams, products, and customer segments
Deliver scenario modelling, competitive benchmarking, and quantitative analysis for commercial strategy
Drive adoption of data-driven commercial decision-making throughout Research
Ensure globally consistent definitions, metrics, and performance standards
Drive commercial data governance, data quality, reporting integrity, and a trusted commercial single source of truth
Identify fragmented or duplicated data sources and establish data ownership standards
Partner with Business Analytics & Operations, Enablement, Technology & Operations, and Finance on data infrastructure, revenue reporting, forecasting, and performance measurement
Drive reporting workflow efficiency, automation, and self-service reporting
Collaborate with Publishing, Marketing, Sales, Product, and Strategy teams on cross-functional commercial insights
Advise Research and Executive Leadership on commercial trends, strategic opportunities, and operational risks
Build partnerships with data-generating teams to access and validate siloed data
Represent analytics in Research leadership forums
Mentor and develop analytical talent and build a community of practice

Requirements

What you’ll need

12+ years of progressive experience in commercial analytics, business analytics, strategy, or business intelligence
Track record of building decision-support functions and influencing senior commercial leadership
Experience leading or building a commercial analytics function
Experience establishing KPI frameworks and developing executive dashboards
Experience building or significantly elevating an analytics function in a complex organizational environment
Deep expertise in commercial performance measurement, KPI design, and competitive intelligence
Experience translating analytical output into executive decision-making
Experience partnering with Finance on revenue reporting and forecasting methodologies
Financial modelling, revenue analysis, and business scenario planning experience
Experience navigating distributed data ownership and driving data governance improvements without formal authority
Exceptional communication and executive presence
Ability to produce board-quality commercial insights and adapt analytical narratives to senior audiences
Ability to influence and align senior stakeholders across functions without direct authority
Proficiency with analytics and reporting tools such as Salesforce, Gainsight, BigQuery, Power BI, or equivalent
High tolerance for ambiguity and bias toward action
Experience working across multiple geographies and time zones in a global enterprise
Preferred: experience in scholarly or academic publishing, information services, media, or technology undergoing digital transformation
Preferred: familiarity with open access, society publishing models, or research information ecosystems
Preferred: experience with AI-augmented analytics tools
Preferred: experience building an analytics function without prior data infrastructure

Benefits

Comp & perks

Meeting-free Friday afternoons
Professional development opportunities
Robust employee programming supporting community, learning, and growth
Comprehensive benefits package
Reasonable accommodation for applicants and employees with disabilities
Internal mobility opportunities